Vincent Hamann
North Melbourne
Summary
Dynamic professional with a proven track record in customer service and food safety compliance, demonstrated during tenures at Dean & Davids and REWE Markt GmbH. Excelled in high-pressure environments, significantly improving customer satisfaction through meticulous delivery and service standards. Skilled in cash handling and teamwork, adept at fostering positive customer relations and ensuring seamless service delivery.
Overview
1
1
year of professional experience
Work History
Service, Catering and Delivery
Dean & Davids
07.2024 - 11.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Sales and Service
REWE Markt GmbH
08.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Carl Bosch Gymnasium
Heidelberg, Germany07-2024
Skills
- Food safety compliance
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer relations
- Strong multitasking
Languages
German
Native or Bilingual
English
Professional Working
French
Elementary
Timeline
Service, Catering and Delivery
Dean & Davids
07.2024 - 11.2024
Sales and Service
REWE Markt GmbH
08.2023 - 03.2024
High School Diploma -
Carl Bosch Gymnasium
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