Vincent Liu
Chatswood
Summary
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills.
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
3
3
years of professional experience
Work History
Assistant Retail Manager
Adidas Store
04.2024 - Current
- Tracked daily cash handling, reconciled sales and prepared bank deposits.
- Engaged directly with customers to offer assistance and resolve complaints.
- Monitored inventory management and assisted with accurate, cost-effective ordering processes.
- Enhanced employee retention through fostering a positive work environment and clear communication of expectations.
- Optimized scheduling processes to ensure adequate staffing coverage during peak shopping hours while minimizing labor costs.
Retail Sales Associate
Platypus Shoes
10.2022 - 04.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor of Arts - Civil Engineering
Macquarie University
Sydney, NSW01-2026
Skills
- Multitasking proficiency
- Scheduling and time management
- Staff training and development
- Delegation and supervision
- Budgeting and financial management
- Store operations optimization
Languages
English
Chinese
Timeline
Assistant Retail Manager
Adidas Store
04.2024 - Current
Retail Sales Associate
Platypus Shoes
10.2022 - 04.2024
Bachelor of Arts - Civil Engineering
Macquarie University
Reference
Store manager
Hakan Ince 0450073717
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