Vincent Ng
Barangaroo,NSW
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
FOH - Waiter
Chi by Lotus
12.2020 - 01.2023
- Operated POS terminals to input orders, split bills and calculate totals
- Greeted customers, lead customers to tables, took and brought orders to the specific table numbers
- Took away finished dishes and glasses, cleaned and set up tables to ensure seamless operation in the cafe
- Served in wedding and company events
Retail Sales Assistant
Mumu Life
02.2020 - 04.2020
- Counted tills when the shop opened with start money and balanced and reconciled register, reported financial differentiation to store manager
- Scanned items and checked pricing on the cash register to ensure the pricing is right
- Processed efficient and accurate cash, check, debit, and credit card payments using the Point-of-Sale system
- Welcomed customers, offering assistance to help find store items and maintain work area clean
- Processed customer payments quickly and returned exact changes and receipts
- Refilled and rotated items on shelves to maintain a well-stocked inventory
- Kept check-out and other areas clean, organized, and well-stocked to maintain an attractive store
Education
Bachelor of Design in Interior Architecture -
UTS
Ultimo05.2024
Skills
- Cleanliness
- Order Taking
- Table Setting
- Warm and Friendly
- Attention to Detail
- Food Running
- Transactions and Cash Handling
Timeline
FOH - Waiter
Chi by Lotus
12.2020 - 01.2023
Retail Sales Assistant
Mumu Life
02.2020 - 04.2020
Bachelor of Design in Interior Architecture -
UTS
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