Vincent Young

Adapted teaching techniques to different learning styles.

• Collaborated with local schools and community organizations to promote water safety awareness through educational workshops and events.
• Managed a team of swim instructors, providing ongoing training and support to ensure top-quality instruction across all classes.

• Attended regular meetings to discuss progress, developments and ways to improve swimming lessons.
• Designed programme and lessons to follow teaching structure, providing positive reinforcement.
• Encouraged learning through engaging behavior and a dedicated attitude towards to execute complete, fulfilling lessons.

• Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
• Welcomed guests and clients in friendly, positive manner.
• Answered and directed incoming calls to relevant staff members using multi-line telephone system.
• Responded quickly to emergencies relevant to the procedures of a leisure centre lockdown alert.

• Provided exceptional customer care to pool visitors, upholding positive company reputation.
• Maintained up-to-date first aid knowledge to provide dependable, trusted emergency care for swimmers.
• Followed procedures discussed within the NPLQ training programme in 5 different pool occasions.