Diligent and organized receptionist/administrator with a proven track record of seamlessly managing front desk operations in dynamic environments. Adept at handling client inquiries, scheduling appointments, and ensuring a welcoming atmosphere. Known for my attention to detail, strong communication skills, and ability to thrive in fast-paced settings. Eager to contribute my expertise to enhance the efficiency and client experience within a real estate office.
Overview
4
4
years of professional experience
Work History
Receptionist Administrator
Sherry FitzGerald O'Donovan
02.2020 - 10.2023
1. Office Operations Management:
Spearheaded daily office operations, overseeing administrative functions to ensure a streamlined workflow and optimal efficiency.
Managed office supplies, equipment, and facilities, ensuring a well-maintained and organized work environment conducive to productivity.
2. Client Relations and Communication:
Acted as a primary point of contact for clients, addressing inquiries, scheduling property viewings, and providing information on available listings.
Facilitated effective communication between real estate agents, clients, and stakeholders, ensuring timely and accurate information exchange.
3. Document Control and Compliance:
Maintained and organized crucial real estate documents, including contracts, listings, and agreements, ensuring adherence to legal and regulatory standards.
Supported agents in preparing presentations, reports, and marketing materials to enhance sales and promotional efforts.
4. Calendar and Schedule Coordination:
Coordinated and managed schedules for real estate agents, efficiently planning property viewings, client meetings, and other essential appointments.
Implemented effective time management strategies to optimize the productivity of both the office and individual agents.
5. Database Administration:
Managed and updated the office's client database, ensuring the accuracy and confidentiality of client information.
Utilized CRM systems to track client interactions, monitor leads, and support the development of targeted marketing strategies.
6. Event Planning and Execution:
Orchestrated and coordinated events such as open houses and promotional activities, contributing to increased visibility and attracting potential clients.
Collaborated with real estate agents to plan and execute marketing initiatives, ensuring successful events aligned with overall business objectives.
Post Primary Teacher
Glanmire Community College
08.2019 - 10.2023
1. Curriculum Delivery:
Developed and delivered engaging lesson plans in accordance with the Irish post-primary school curriculum for Irish, Italian and SPHE, tailoring content to meet the needs and abilities of diverse student groups.
Employed innovative teaching methods and resources to enhance the learning experience and foster a positive classroom environment.
2. Student Assessment and Progress Tracking:
Conducted regular assessments to evaluate student understanding and progress, providing constructive feedback to both students and parents.
Maintained accurate records of student performance, collaborating with colleagues to analyze and address academic challenges.
3. Classroom Management:
Established and maintained a positive and inclusive classroom atmosphere conducive to effective learning.
Implemented effective behaviour management strategies to create a respectful and disciplined learning environment.
4. Parent and Stakeholder Communication:
Fostered open and transparent communication with parents and guardians, providing updates on student performance, academic milestones, and addressing any concerns.
Participated in parent-teacher meetings and school events to promote collaboration between educators and families.
5. Professional Development and Collaboration:
Engaged in ongoing professional development opportunities to stay current with educational trends, methodologies, and curriculum changes.
Collaborated with fellow educators and staff members to share best practices, develop interdisciplinary initiatives, and contribute to the overall improvement of the school environment.
6. Extracurricular Involvement:
Participated in extracurricular activities such as clubs, sports, and academic competitions, contributing to the holistic development of students.
Actively supported and organized school events, fostering a sense of community and school spirit.
Education
Master of Arts - Education
University College Cork
Cork, Ireland
11.2021
Bachelor of Arts - Irish & Italian
University College Cork
Cork, Ireland
10.2015
Skills
Customer service
Communication skills
Organizational abilities
Relationship building
Professionalism
Attention to detail
Technology proficiency
Problem-solving
Languages
English
Native or Bilingual
Irish
Native or Bilingual
Italian
Professional Working
Timeline
Receptionist Administrator
Sherry FitzGerald O'Donovan
02.2020 - 10.2023
Post Primary Teacher
Glanmire Community College
08.2019 - 10.2023
Master of Arts - Education
University College Cork
Bachelor of Arts - Irish & Italian
University College Cork
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