Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
GeneralManager

Vineet Aggarwal

TARNEIT,VIC

Summary

Vineet is a seasoned retailer with over thirty years of frontline retailing experience. He is fluent in four international languages and has extensive experience working with varied demographics. He has a passion for retail and thrives in a fast-paced environment. Understanding business intricacies, coupled with human resource and time management, is his core on what he operates.
He possesses a pleasant demeanour having the ability to develop and leverage endearing relationships with countless people on his way to where he is at the moment. Having worked with some of the most iconic businesses in the land, he is well trained and brings with him a mountain of experience. He has time and again showcased his prowess and deft handling of delicate issues. A challenge is perpetually an opportunity for him.
A well-trained team is his aspiration, and he transfers the skill sets he acquired on his way. He has studied the state of FLOW CONSCIOUSNESS and uses his learnings in his professional life. The best selling author with two titles to his credit, his work is incorporated in numerous multinational corporates—one of his published works, ' Where Angels Conspire ', is an Amazon bestseller.

Overview

12
12
years of professional experience

Work History

Store Director

Toys 'R'Us
NORTHLAND CENTRE, Victoria
01.2013 - 04.2017
  • Devised processes to boost long-term business success and increase profit levels.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
  • Reported to district manager regarding store and staff issues, financial goals and sales.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Analyzed operating and financial statements for profitability ratios.
  • Utilized information technology to record sales figures, for data analysis and forward planning.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Identified current and future trends that appeal to consumers.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Boosted revenue $[Amount] by developing and deploying strategies to effectively improve operations.

Business Manager

Big W
Woden, Canberra, ACT
08.2008 - 12.2012
  • Spearheaded overhaul of company best practices to significantly increase staff retention rates.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Spearheaded business operations by consistently seeking methods to improve profitability through cost containment and revenue generation.
  • Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
  • Hired exceptional candidates and led staff to maximize productivity and eliminate process lags.
  • Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
  • Reduced or eliminated different types of financial discrepancies by improving documentation and reporting accuracy for budget and operational controls.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Analyzed delivery and shipping operations to reduce shipment turnaround time and store surcharges.
  • Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained new employees on proper protocols and customer service standards.
  • Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
  • Monitored over six employees' day-to-day activities and made plans to rectify issues.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Store Manager

Priceline
Belconnen, ACT
04.2006 - 07.2008
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

Assistant Store Manager

Priceline
Tuggeranong Administrative District, ACT
09.2004 - 04.2006
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Approved regular payroll submissions for employees.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Education

Bachelor of Engineering (Electronics) - Electrical, Electronics Engineering Technologies

Pune University
India
06.1989

Senior Secondary School Certificate - English, Science, Mathematics, Physical Education,

St. Xavier;s High School
Delhi, India
07.1985

Skills

  • Staff Scheduling
  • Training Management
  • Financial Statement Review
  • Finance and Accounting Oversight
  • Supplier Monitoring
  • Performance Assessment
  • Decision Making
  • Problem Anticipation and Resolution
  • Assignment Delegation
  • Department Oversight
  • Verbal and Written Communication
  • Recruitment and Hiring
  • Employee Motivation
  • Focus and Follow-Through
  • Human Resources Oversight
  • Mathematical Calculation and Reasoning
  • Administrative Management
  • Policy Development and Enforcement
  • Sales Tracking
  • Records Organization and Management
  • Program Optimization
  • Goal Setting
  • Cost Reduction
  • Customer Service Management
  • Business Leadership
  • Team Leadership
  • Originality and Creativity
  • Sales Promotion
  • Budget Control
  • Special Promotions Planning
  • Layout Planning
  • Waste Management and Reduction
  • Process Development and Streamlining
  • Direct Sales
  • Multitasking and Prioritization
  • Recycling and Conservation
  • Content Workflow
  • Payroll Administration and Timekeeping
  • Calendar Management
  • Inventory Tracking and Management
  • Data Analysis
  • POS Terminal Operations
  • Money Handling
  • Information Security
  • Sales Coaching

Accomplishments

  • Achieved successful stocktakes in all the positions.
  • Reduced the shrink to under 1% from 3% in the last position.
  • Hired staff for season and achieved store budgets on a consistent basis.
  • Accurately forecast product off-take for season and enhanced store profit.
  • Mentored and nurtured talent within the business and ensured succession planning.
  • Exceeded monthly store sales budgets on a regular basis.
  • Achieved top rankings in KPI's on a consistent basis.
  • Consistently kept the store wage budget within the allocated spectrum.

Timeline

Store Director

Toys 'R'Us
01.2013 - 04.2017

Business Manager

Big W
08.2008 - 12.2012

Store Manager

Priceline
04.2006 - 07.2008

Assistant Store Manager

Priceline
09.2004 - 04.2006

Bachelor of Engineering (Electronics) - Electrical, Electronics Engineering Technologies

Pune University

Senior Secondary School Certificate - English, Science, Mathematics, Physical Education,

St. Xavier;s High School
Vineet Aggarwal