Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Timeline
Generic

Vineet Sahni

Bella Vista ,NSW

Summary

Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Front Crew Member

Hungry Jacks
Parklea, NSW
05.2021 - 11.2024
  • Maintained safe food handling practices to prevent germ spread.
  • Maintained cleanliness of restaurant at all times, including wiping down counters and cleaning bathrooms.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Provided excellent customer service by anticipating customer needs and responding quickly to requests.
  • Trained new front crew members on proper procedures for taking orders, making drinks, handling customer complaints.
  • Kept work area neat and organized throughout the day.
  • Organized delivery orders accurately prior to delivery driver pick-up.
  • Replenished condiments, napkins, utensils, cups, lids and other items when necessary.
  • Greeted customers in a friendly manner and responded to inquiries.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Handled customer complaints professionally and courteously.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Crew Member

Nandos
Rouse Hill, NSW
10.2022 - 03.2023
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Operated grills, deep fryers and griddles safely to avoid accidents or injury.
  • Collaborated with other team members to ensure timely completion of tasks.
  • Provided quality customer service by adhering to company policies and procedures.
  • Trained new employees on job duties and safe operation of kitchen equipment.
  • Checked expiration dates on products prior to stocking shelves or serving customers.
  • Kept customer and food preparation areas clean and well-organized.
  • Tailored orders to address customer allergies and gluten concerns.
  • Completed side tasks by restocking condiments and cleaning refrigerators.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Collaborated with others to discuss new opportunities.

Cashier

Metro Petroleum
Thornleigh, NSW
08.2021 - Current
  • Collected payments for dispensed gas and tendered change or receipts to customers.
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
  • Responded quickly to emergency situations such as spills or fires.
  • Stocked coolers with beverages, snacks, cigarettes and other items.
  • Performed daily inventory checks of merchandise and supplies.
  • Responded to questions about local area and company services.
  • Processed gas and amenities payments.
  • Prepared daily records of food and gas sales and balanced register drawers.
  • Processed credit card transactions accurately and securely.
  • Cleaned parking areas, restrooms or equipment and removed trash.
  • Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
  • Ordered stock and priced and shelved incoming goods.
  • Verified customer identification for age-restricted products.
  • Collected cash payments from customers or charged purchases to credit cards.
  • Assisted in training new employees on proper operating procedures.
  • Maintained records of fuel sales according to established guidelines.

Education

Year 12 HSC -

Northholm Grammar School
Arcadia, NSW

Bachelor of Law And Bachelor of Applied Finance -

Macquarie University
North Ryde, NSW

Skills

  • Communication Skills
  • Problem Solving
  • Customer Service
  • Time Management
  • Money Handling
  • Drive-Thru Operations
  • Team Leadership
  • POS Terminal Operation
  • Sales and Promotions
  • Back of House Management
  • Teamwork and Collaboration
  • Customer Complaint Resolution
  • Critical Thinking
  • Food Safety
  • Cash Register Operation
  • Handling Complaints

Accomplishments

  • Bronze Award
  • Silver Award
  • Gold Award
  • Platinum Award

Languages

English
Full Professional
Hindi
Native/ Bilingual

Affiliations

  • Volunteer Experience at Sikh Temple since 2018

Timeline

Crew Member

Nandos
10.2022 - 03.2023

Cashier

Metro Petroleum
08.2021 - Current

Front Crew Member

Hungry Jacks
05.2021 - 11.2024

Year 12 HSC -

Northholm Grammar School

Bachelor of Law And Bachelor of Applied Finance -

Macquarie University

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Vineet Sahni