Vineza Rapulpul

• Communicated regularly with supervisors regarding any issues or concerns related to the packing process or equipment functionality.
• Streamlined operations by effectively using automated equipment for faster and more efficient packing.
• Maintained safe working conditions by following all company safety guidelines and procedures at all times.
• Coordinated with farm staff to ensure timely delivery of fresh eggs for immediate processing and packaging.
• Adhered to food safety standards during the entire packing process, ensuring the highest level of sanitation was maintained at all times.
• Lifted, moved and organized large boxes of food to transport to and from storage.
• Adjusted machine settings to accommodate different items and packaging materials.

• Optimized picking techniques for increased efficiency, enabling timely completion of daily quotas.
• Adapted quickly to changing weather conditions, implementing appropriate measures to protect both workers and crops.
• Managed fluctuating workload demands effectively, prioritizing tasks according to urgency during peak season periods or inclement weather events.
• Demonstrated diligence through accurate record-keeping of harvest yields for each day''s work session.

• I am working as a receptionist, a saleslady and a freight assistant
• So far, I can say I am able to manage multiple tasks where I have accounts experience dealing with petty cash and receipts
• In my current work place I am responsible for giving out phone calls and answering phone calls explaining to customers our Ship's routine, giving them Cargo freight when required, answering email, do the booking for passengers, freight cargo, call shops and inform them about when they should deliver cargo
• I am also working on entering all outgoing cargo's invoice into a manifest and sending it to our manager and our Vila staff
• I am also in charge of entering our creditor's invoices into MYOB and ensure to photocopy and scan all invoices and statements then send it to their Accounts payable so I can follow up with them every 30 days as it should be
• Corresponded with clients through email, telephone, or postal mail.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
• Organized, maintained and updated information in computer databases.
• Provided pricing information to customers regarding specific products.

• I have come to learn more and more about the importance of Goods customer services including clerical and administrative support
• As a trainer in Vanuatu Immigration Service, I have gained knowledge about receptionist desk management
• When dealing with customers at the Border Control desk in PEKOA International Airport our smile is the First thing that make them felt welcomed, I greet them and checked their passport and their Arrival card just to obtain information about incoming passenger not provided by the passenger's passport (such as health, criminal record and where they will be staying)
• In the office I am responsible for answering phone calls along with filling up Immigration Form when Customer demands a new passport, so I must check their ID's including giving them assistance fee invoices and explaining these processes
• Once the Passport is ready, I am also in charge of giving them out and always make sure the Customers sign out before collecting it
• It is the same when checking expatriate visas then giving them Visitors stamp if required and handing them over Residency Permit
• Four months in Vanuatu Immigration Service has taught me about data entry, which was not too hard, but it needs more an exceptional attention to detail when entering it and in addition to all of that I have enriched my knowledge in computer skills
• Next, I do some scanning and photocopying if necessary and finally I must ensure to file those entire important documents into their right places

Provide excellent customer services, maintained stores display,cash handling, cleaning

• Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
• Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
• Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
• Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
• Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
• Served food and beverages promptly with focused attention to customer needs.
• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Worked with POS system to place orders, manage bills, and handle complimentary items.