VINH LE
Wangaratta,VIC
Summary
Greeting hiring officers. I have Vietnamese background and lived and studied in the USA. I'm fluent in English and Vietnamese. I started working part time as a crew member at Chipotle. I strove to deliver excellent performance and relation, leading to many success. Persistence by going a step above to improve performance and meet quota. Self driven, organize with a goal oriented mind as a successful independent contractor.
Overview
8
8
years of professional experience
Work History
AMAZON FLEX DRIVER
AMAZON FLEX
02.2022 - 05.2023
- Quick and safe delivery.
- Meeting quota within allotted time by large margin
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Following custom delivery instruction.
- Communicate with customers to ensure proper placement and safe delivery.
Uber Partner
Uber
09.2018 - 06.2019
- Picked up riders at designated locations and greeted upon vehicle entry.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- 1000+ trips completed
- 4.94/5 star rating
- 15 Excellent Service badges
- 4 Above and Beyond badges
- 1 Late Night Hero badge
- 6 high compliments from happy riders
- 100% satisfaction rating from UberEats
KITCHEN MANAGER
CHIPOTLE
03.2016 - 10.2016
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
CREW MEMBER
CHIPOTLE
08.2015 - 02.2016
- Performed efficiently in busy kitchen.
- Experienced kitchen hand.
- Safe handling, comfortable with sharp knives, grills, deep fryer.
- Operating kitchen machinery following written instruction.
- Ensuring clean and hygienic workspace.
- Handling delivery, stock take and inventory.
- Organize and date products following FIFO (first in, first out) rule.
- Operate POS cash register and software accurately.
- Ensuring authenticity of transactions
- Welcoming enthusiasm and helpfulness.
- Promote special deals and encourage sales.
- Ensuring clean and hygienic kitchen, restaurant.
- Friendly, hardworking, and punctual employee.
Education
CERT III in Driving Operations
Academy Green Learning
50 Lancaster Street Ingleburn NSW 256501.2022
ServSafe Food Protection Manager Certification
ServSafe.com
04.2016
Associate of Science - Engineering Science
NORWALK COMMUNITY COLLEGE
NCC NORWALK, CT USA09.2015
High School Diploma -
GREENWICH HIGH SCHOOL
GREENWICH, CT USA05.2011
Skills
- Safe and Secure Package Delivery
- Organizational Skills
- Transporting Passengers
- Traffic Law Compliant
- Excel Spreadsheet
- POS Handling and Troubleshooting
- Services Promotion
- Certified Food Management
- Employee Scheduling
- Strong Working Relationships
- Kitchen Equipment Operation and Upkeep
- High-Volume Dining Management
Languages
English
Native or Bilingual
Vietnamese
Professional Working
References
Duke Ismael
Fire & Rescue NSW
duke.ismael@fire.nsw.gov.au
0425136263
Yang Guo
Influenster@influenster.com
+13474468346
Marmaduke Ismael
emptyeye57@gmail.com
0420458961
Timeline
AMAZON FLEX DRIVER
AMAZON FLEX
02.2022 - 05.2023
Uber Partner
Uber
09.2018 - 06.2019
KITCHEN MANAGER
CHIPOTLE
03.2016 - 10.2016
CREW MEMBER
CHIPOTLE
08.2015 - 02.2016
CERT III in Driving Operations
Academy Green Learning
ServSafe Food Protection Manager Certification
ServSafe.com
Associate of Science - Engineering Science
NORWALK COMMUNITY COLLEGE
High School Diploma -
GREENWICH HIGH SCHOOL
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