Vinicius Braga do Nascimento
Caloundra West
Summary
Experienced Light Vehicle Mechanic moving back to sales, eager to leverage extensive automotive expertise in car sales, valuation, and parts knowledge to contribute to your dynamic team.
Overview
15
15
years of professional experience
Work History
Sales Representative
Quik Corp
07.2024 - Current
- Oversee the Spare Parts Department, managing daily operations including customer service, technical support, and warranty claims.
- Provide expert assistance to customers and dealers with parts identification, troubleshooting, and product enquiries.
- Lead the development and implementation of new operational processes to improve efficiency and drive spare parts sales growth.
- Successfully established a dedicated warehouse for spare parts, improving storage, dispatch, and order accuracy.
- Spearheaded the rollout of a new inventory management system, introducing barcoding to streamline stock control and reduce human error.
- Collaborate closely with service agents and resellers to ensure timely repairs and high-quality aftersales service.
- Handle warranty assessments and claims, ensuring compliance with company policies and customer satisfaction.
- Train internal staff and service agents on product knowledge, system use, and warranty procedures.
- Contribute to product improvement feedback loops by relaying common faults or issues to the engineering team.
- Maintain strong communication between departments including logistics, engineering, and customer service to ensure seamless operations.
- Analyze sales data and stock movement trends to optimize inventory levels and identify new sales opportunities.
Light Vehicle Mechanic
01.2024 - 05.2024
- Diagnosing vehicle faults
- Inspect vehicle engine
- Updating vehicle service records
- Diagnose issues timely and accurately
- Performed routine maintenance activities
- Performing test drives to check repairs
- An ability to achieve and exceed targets.
Car Salesman
08.2021 - 01.2023
- Able to work as part of a busy sales team.
- Extensive experience in car sales.
- Ability to prioritize and meet deadlines on multiple assignments.
- Previous related retail experience.
- Strong leadership, communication and organizational skills.
Light Vehicle Mechanic
09.2019 - 03.2020
- Serviced and Repaired all Sorts of Hi end and European cars
- Diagnosing vehicle faults
- Inspect vehicle engine
- Updating vehicle service records
- Diagnose issues timely and accurately
- Performed routine maintenance activities
- Performing test drives to check repairs
Car Salesman / Used Car Manager / Car Yard Owner
01.2010 - 06.2016
- Selling both new and used cars as well as finance and related product
- Selling and promoting Finance, Insurance products and Paint Protection
- Demonstrating vehicles to customers, including taking them for drives
- Reporting to the vehicle Sales Manager on activities, reviews and analyses
- Meeting customers face to face and holding sales discussions with them
- Writing up sales contracts
- Negotiating the terms of a sales agreement and closing sales
- Following-up in-bound telephone enquiries, walk in prospects and emails enquiries
- Preparing car purchase packages
- Delivering vehicles to customers
Education
Certificate III - Light Vehicle Mechanic
BRISBANE PROFESSIONAL COLLEGE
01.2021
Advanced Diploma - Leadership and Management
CSF MANLY
01.2019
Skills
- Sales closing
- On-site product demonstrations
- Complex Problem-solving
- Product merchandising and distribution
- Customer relations
- Client engagement
- Business development
- Exceeds sales goals
- Sales demonstration
- Interpersonal communication skills
- Product management and pricing
- Customer experience enhancement
Languages
English
Full Professional
Portuguese
Native or Bilingual
Timeline
Sales Representative
Quik Corp
07.2024 - Current
Light Vehicle Mechanic
01.2024 - 05.2024
Car Salesman
08.2021 - 01.2023
Light Vehicle Mechanic
09.2019 - 03.2020
Car Salesman / Used Car Manager / Car Yard Owner
01.2010 - 06.2016
Advanced Diploma - Leadership and Management
CSF MANLY
Certificate III - Light Vehicle Mechanic
BRISBANE PROFESSIONAL COLLEGE
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