Vinit Agrawal
Adelaide,SA
Summary
Motivated professional with a B.Tech in Automotive and experience in the field. Currently pursuing a Master's in Business Analytics. Skilled in customer interactions, leveraging technical and analytical expertise for success in customer-focused roles.
Overview
3
3
years of professional experience
Work History
Supervisor
OTR Hungry Jack's Gepps Cross
12.2022 - Current
- Delivered high-quality customer service, consistently meeting and exceeding sales targets through effective product promotion and customer engagement strategies
- Manage POS systems and cash transactions with accuracy and efficiency, ensuring a seamless checkout experience
- Collaborated with team members to maintain optimal stock levels and store presentation, demonstrating a keen eye for visual merchandising
- Resolved customer complaints by providing fast and effective solutions, significantly improving customer satisfaction and loyalty
- Demonstrated flexibility by adapting to peak shopping periods and ensuring high levels of service during weekends, public holidays, and late-night trades
- Performed tasks like cashiering, managing payroll, and operating time to work.
Automotive Service Advisor Assistant
Audi Ahmedabad
12.2021 - 07.2022
- Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
- Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
- Exceeded monthly revenue targets by promoting additional services such as extended warranties or maintenance packages during consultations with clients.
- Conducted regular follow-ups with satisfied customers to encourage loyalty, repeat business, and referral opportunities from their personal networks.
- Managed warranty claims paperwork accurately to secure timely reimbursement from manufacturers while adhering to strict deadlines imposed by vendors or suppliers.
- Assisted in inventory management, ordering necessary parts, and tracking backordered items to maintain optimal stock levels.
Education
Master’s - Business Analytics
Kaplan Business School
Adelaide, SA06.2025
B. Tech - Automotive
Indus University
Ahmedabad,India07.2018
Skills
- Exceptional verbal and written communication skills
- Good understanding of delivering high levels of customer satisfaction
- Good understanding of Microsoft 365
- Experienced in efficient cash handling and proficient with various POS systems
- Basic understanding of inventory management
- Exceptional knowledge of computers and new technology
References
- Brooklyn Baker, RM – Hungry jacks Gepps cross, 04432467135
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Supervisor
OTR Hungry Jack's Gepps Cross
12.2022 - Current
Automotive Service Advisor Assistant
Audi Ahmedabad
12.2021 - 07.2022
Master’s - Business Analytics
Kaplan Business School
B. Tech - Automotive
Indus University
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