Vinnie Viaphay
Fairfield West,NSW
Summary
I am enthusiastic with hands-on experience providing front-desk service for a major corporation. Highly personable multitasker capable of answering phone calls, guiding visitors and maintaining general office. Booking meeting rooms for Managers.
Overview
22
22
years of professional experience
Work History
Personal Assistant
Smize Oceania Pty Ltd
12.2024 - Current
- Book meetings
- Organize events for clients and staff functions
- Booking flights and accommodation
- Organize car hire
- Liaise with Couriers
- Nannying duties
- Housekeeping duties
Helper (Age Care)
Five Good Friends
03.2023 - Current
- Showering & Bathing: Partial Assistance/Standby Assistance
- Light domestic cleaning
- Companionship
- Driving & Community Access
- Home Administration
- Overnight stay Assistance
Project Coordinator
Wideband
06.2021 - Current
- View and process all project packs (as built) for conformance and approve claims for payment
- Accurately update relevant data on to Telstra systems such as MIT’s, Drake & EDMS as required
- Ensure the smooth delivery of administrative duties including allocating, dispatching and redistributing of Wideband projects to the field as directed
- Ensure contractor resources are progressively completing the work and liaise to track daily production and resource allocation
- Analyse field resource productivity and performance
- Arrange reports to management and customers on status of work as required
- Assist other members of the team
Team Member, Permanent Part Time
Officeworks
01.2015 - 01.2022
- Demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas
- Making sure customers have everything they need
- I have gone the extra mile to deliver the items to their address
- Handling phone enquiries and face enquiries
- POS (Point of Sale) EFTPOS
- Data entry in SAP
- Attend to customer enquiries and helped them locate the correct Item/s
- Click n collect order for customers
- Arrange stock and assist the supervisor in stocktaking
Receptionist/Administration Assistant
Comdain Infrastructure/Service Stream
06.2018 - 06.2021
- I am enthusiastic with hands-on experience providing front-desk service for a major corporation
- Highly personable multitasker capable of answering phone calls, guiding visitors and maintaining general office
- Booking meeting rooms for Managers
- Supporting General Managers, Project Managers and Project Engineers in administrative and clerical tasks projects
- Making sure the office run smoothly
- Data entry
- Answering phones, directing phones calls to the right department
- Raising jobs
- Forward emails & respond to emails
- General administration
- Conducting follow up calls
- Administration Assisting projects
- IFS inhouse MYOB
Admin Allrounder - Temping
WORMALD
04.2018 - 06.2018
- Providing Office support fielding phone calls and raising jobs and allocating technicians to job sites
- Making sure the office runs smoothly while permanent staff are on personal leave
- Took over and managed the task without supervision
- Data entry
- Answering phones, directing phones calls to the right department
- Raising jobs
- Forward emails and respond to emails
- Conducting follow up calls
Receptionist/Administration – Temp Role
Thorn Group/ Radio Rentals
07.2017 - 03.2018
- Operating the switchboard over 200 calls a day and transferring to the right department
- Managed difficult calls in a courteous manner
- Resolved a solution for customers
- Responding to emails and queries
- Data entry (tally and account calls)
- Updating the database
- Taking a high volume of incoming calls
- Directing phone calls to the right department
- Organise events and order stationery, lunches
Office Manager
SGA Property Consultancy Pty Ltd
01.2003 - 01.2006
- Responsible for managing office services by ensuring office operations and procedures are organized, filing system, supply any clerical functions are properly assigned and monitored
- Making sure the office runs smoothly
- Problem solving
- Developed and implemented new procedures or systems
- Answering inbound & outbound calls – taking up to 40 calls per day
- Book couriers
- Data Entry
- Book meetings
- Organize events for clients and staff functions
- Assist Building Consultants with their deadlines
- Greeting clients
- Banking and collecting and distributing mail
- Purchase stationery and consumables
- Booking flights and accommodation for Contractors & staff
- Organize car hire
- Book appropriate equipment for staff for onsite inspections
Education
RSA - Responsible Service of Alcohol
01.2025
Skills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Strong communication skills
- Creative thinking capacity
- Strong problem solver
- Attention to detail
- Time management expertise
- Detail-oriented mindset
- Dedicated team player
- Appointment scheduling
- Exceptional organization
- Valid Driver's license
- Commitment to quality and service
- Errands
- Administrative support
- Professional and mature
- Advanced interpersonal skills
- Schedule management
- Complex Problem-solving
- Efficient note-taking
- Resourceful
- Discretion and confidentiality
- Filing and data archiving
- File and database management
- Scheduling
- Microsoft office proficiency
- Flexible schedule
- Client satisfaction
- Expense management
- Calendar management proficiency
- Organizing and preparing meetings
- Event planning
- Meticulous attention to detail
- Travel coordination
- Project coordination
- Database management
- Travel arrangements
- Calendar management
- Food service background
- Database entry
- Office supply management
- Project coordination experience
- Housekeeping
- Multi-line phone proficiency
- Fluent in multiple languages
- Shipping and receiving packages
- Mail sorting
- Database maintenance
- Restaurant experience
- Chauffeuring
Personal Information
Date of Birth: 08/04/72
Timeline
Personal Assistant
Smize Oceania Pty Ltd
12.2024 - Current
Helper (Age Care)
Five Good Friends
03.2023 - Current
Project Coordinator
Wideband
06.2021 - Current
Receptionist/Administration Assistant
Comdain Infrastructure/Service Stream
06.2018 - 06.2021
Admin Allrounder - Temping
WORMALD
04.2018 - 06.2018
Receptionist/Administration – Temp Role
Thorn Group/ Radio Rentals
07.2017 - 03.2018
Team Member, Permanent Part Time
Officeworks
01.2015 - 01.2022
Office Manager
SGA Property Consultancy Pty Ltd
01.2003 - 01.2006
RSA - Responsible Service of Alcohol
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