Adept at handling high-stress situations and resolving customer complaints with empathy, I significantly enhanced loyalty at United Petrol Station. My tenure at Tech Mahindra Ltd. was marked by leveraging analytical thinking and Microsoft Excel skills to improve software quality and user experience, demonstrating a commitment to excellence and a results-driven approach.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Responsible service Alcohol
Responsible service Alcohol