To be offered a position within a well-established firm and to gain the right experience and expertise needed to be successful with my career. At the same time completing my CPA and becoming a qualified Accountant.
Overview
20
20
years of professional experience
Work History
Warehouse Operator
Mecca Brands
01.2018 - Current
Processing online orders
Ensure customers are satisfied with every part of experience, from greeting through order completion
Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders
Responding to customers online enquiries
Strive for quick complaint resolution
Packing orders neatly and making sure everything is there
Fast pace picking, scanning and packing to hit KPI’S
Picking and packer
FUJI XEROX
01.2015 - 01.2019
Document preparation for individual cases for Australian Tax department – eg, Superannuation issues, Spouse/child care benefit
Data Entry
Mail Sorting
Mail Machine Operation
Picking/packing (National Australian bank)
Various Projects for major clients –e.g Vic Roads, Banks, ATO
Processing of work in accordance with job instructions and requirements
Preparation of documents to a scan-ready state, including removal of staples, clips, etc, sorting, vetting, batching and counting
Tracking of batches into boxes, using BPM Track program
Other duties as directed by the Team Leader or Manager
Ensure you do not discriminate against, harass or bully co-workers, prospective co-workers, Fuji Xerox Document Management Solutions Pty Limited (FX DMS) sub-contractors, visitors, clients or customers and ensure you treat people with fairness and respect in the performance of your duties
Ensure all FX DMS policies, including Business Management System and Security policies and procedures are adhered to
Ensure Work Health and Safety policies and procedures are adhered to
Ensure that you, and employees within your area of responsibility, take care at all times to work in a safe manner and report workplace hazards.
LYNCH COMPANY
01.2013 - 01.2016
LYNCH is a group of company for flowers arrangement
As a Team Member I am responsible for the shift I am allocated
Major Job roles are maintaining factory standard, Pack the pots, Arrange the flowers, Labelling, and Wrap the flowers, By working in this Factory environment I have got a chance to meet up different people and learnt new experiences
I have effectively developed my team working skills and leadership skills working for this company.
SYNERGY SPICE PTY LTD.
01.2011 - 01.2013
I worked as a customer sales assistant at SYNERGY SPICE, while I am on the shift I took the responsibility of providing better customer service, maintained the store standards and perform end of shift activities and also involved producing Daily/weekly cash report.
IMCS COMPUTER CENTRE
01.2005 - 01.2007
Duties: Using MYOB to check financial records and Accuracy
Connecting utility for new tenants
Organising folders and documents
Sorting e-mail
Assisting with customer inquiries.
Education
Bachelor of Business Accounting -
Victoria University, Footscray park Campus
General Certificate of Education (Advance level) -
Hindu Ladies College
General Certificate of Education (Advance level) -
Hindu Ladies College
General Certificate of Education (Ordinary level) -
Hindu Ladies College
Advanced Diploma of Business Accounting -
Victoria University, St Albans Campus
01.2011
Diploma of Business Accounting -
Victoria University, St Albans Campus
01.2010
Skills
Time Management
Attention to Detail
Problem-Solving
Customer Service
Teamwork and Collaboration
Friendly, Positive Attitude
Flexible and Adaptable
Multitasking Abilities
Excellent Communication
Computer Skills
Problem Resolution
Accountingsoftwarecomputer
MYOB
Microsoft Word
Microsoft Excel
PowerPoint
Outlook and Publisher
Employmenthistoryandskill
Mecca Brands, Tullamarine, 2018, Current, Processing online orders., Ensure customers are satisfied with every part of experience, from greeting through order completion, Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders., Responding to customers online enquiries., Strive for quick complaint resolution., Packing orders neatly and making sure everything is there., Fast pace picking, scanning and packing to hit KPI’S., Picking and packer
FUJI XEROX, Melbourne, 2015, 2019, Document preparation for individual cases for Australian Tax department – eg,, Superannuation issues, Spouse/child care benefit, Data Entry, Mail Sorting, Mail Machine Operation, Picking/packing (National Australian bank), Various Projects for major clients –e.g Vic Roads, Banks, ATO,, Processing of work in accordance with job instructions and requirements., Preparation of documents to a scan-ready state, including removal of staples, clips, etc, sorting, vetting, batching and counting., Tracking of batches into boxes, using BPM Track program., Other duties as directed by the Team Leader or Manager, Ensure you do not discriminate against, harass or bully co-workers, prospective co-workers, Fuji Xerox Document Management Solutions Pty Limited (FX DMS) sub-contractors, visitors, clients or customers and ensure you treat people with fairness and respect in the performance of your duties., Ensure all FX DMS policies, including Business Management System and Security policies and procedures are adhered to., Ensure Work Health and Safety policies and procedures are adhered to., Ensure that you, and employees within your area of responsibility, take care at all times to work in a safe manner and report workplace hazards.
SYNERGY SPICE PTY LTD., Melbourne, 2011, 2013, Worked as a customer sales assistant, Provided better customer service, Maintained store standards, Performed end of shift activities, Produced Daily/weekly cash report.
LYNCH COMPANY, Melbourne, 2013, 2016, Responsible for maintaining factory standard, Packed the pots, Arranged the flowers, Labelled and wrapped the flowers, Developed team working skills and leadership skills
IMCS COMPUTER CENTRE, Colombo, Sri Lanka, 2005, 2007, Used MYOB to check financial records and accuracy, Connected utility for new tenants, Organized folders and documents, Sorted e-mail, Assisted with customer inquiries
Attitudeandattributes
A desire to be highly successful
Ambitious, motivated and hardworking with Can-do attitude
Drive and determination to achieve personal and career goals
Enjoy the challenge of meeting high expectations
High work ethics and professional approach to all obligations