Vinu Shankar Ganesun

Senior Business Analyst & Consultant. With over a decade of experience partnering with government bodies, universities, and private organizations across the education, safety, and infrastructure sectors, I specialize in driving digital transformation, process optimization, and data-driven decision-making.

Key highlights include:

• Digital Transformation & Product Leadership: • Led the end-to-end digitization of teacher assessments at AITSL, transitioning from paper-based workflows to a cloud-native platform that now supports over 1,000 educators annually.
  • Served as Agile Product Owner for a major mobile app redesign, redefining user journeys, and delivering an intuitive, high-performance solution.
• Strategic Analysis & Stakeholder Engagement: Conducted deep-dive data analyses and market scans to inform build-vs-buy decisions, sourcing the optimal COTS solutions for LMS and CRM uplift projects at the University of Melbourne and WorkSafe Victoria.
  • Facilitated cross-functional workshops with faculty, research, and compliance teams—translating complex requirements into actionable roadmaps and tangible outcomes.
• Process Improvement & Compliance • Mapped and optimized mission-critical processes for a $70 million network migration at VicTrack, collaborating with 30+ stakeholders, and documenting workflows in BPMN 2.0 to enhance operational efficiency.
  • Drove a sexual harassment prevention initiative, analyzing legislative reforms, and embedding compliance controls within CRM platforms to strengthen organizational safety and governance.
• Tools & Methodologies: Proficient in JIRA, Confluence, and Visio for robust project delivery, transparent documentation, and real-time progress tracking.
  Champion of Agile frameworks and PMO best practices—mentoring junior analysts in BA/QA methodologies, and supporting complex programs such as One DOT, One Digital Workplace.
• Impact: A proven track record of translating stakeholder needs into scalable, user-centric solutions—optimizing processes, reducing manual effort, and aligning technology initiatives with strategic goals.

• As a Digital/Agile Business Analyst, I collaborated with cross-functional teams to drive digital transformation and optimize business processes using agile methodologies.
• I gathered requirements, facilitated user stories, and ensured seamless implementation of solutions that aligned with business objectives.
• Supported ANZ's digital transformation by assisting the operations team in onboarding customers through digital channels, replacing paper-based forms.
• Managed senior stakeholder relationships and implemented change management strategies to drive adoption of digital initiatives.
• Utilized Adobe Experience Manager (AEM) Forms to streamline onboarding processes, enhancing operational efficiency.
• Leveraged JIRA and Confluence for project tracking, documentation, and collaboration, ensuring successful delivery of digital solutions.

• As a Lead Business Analyst, I led cross-functional teams in analyzing complex business processes, gathering requirements, and driving strategic solutions.
• I facilitated communication between stakeholders and development teams to ensure the successful delivery of projects that aligned with organizational goals and objectives.
• Led cross-functional teams in analyzing complex business processes, driving impactful solutions that aligned with organizational goals.
• Gathered and documented requirements, ensuring successful project delivery through effective communication between stakeholders and development teams.
• Managed project timelines and deliverables, ensuring alignment with business objectives and on-time execution.
• Delivered strategic insights and solutions, improving operational efficiency and contributing to the overall success of initiatives.

• As a Business Analyst, I worked closely with stakeholders to gather requirements, analyze business processes, and develop solutions that enhanced efficiency and supported strategic objectives.
• My role focused on delivering actionable insights and facilitating the successful implementation of projects across various business domains.
• Collaborated with stakeholders to gather requirements, ensuring alignment with business goals and driving successful project outcomes.
• Analyzed business processes to identify areas for improvement, delivering actionable insights that enhanced operational efficiency.
• Developed and implemented solutions that streamlined operations and supported strategic business objectives.
• Managed project documentation and facilitated communication between teams, ensuring timely and successful project execution.

• As a Business Analyst at Cognizant Technology Solutions, I worked with clients to identify business needs, analyze processes, and implement solutions that improved operational efficiency.
• I collaborated with cross-functional teams to ensure successful project delivery, meeting client requirements and business goals.
• Collaborated with clients to identify business needs, ensuring alignment with strategic objectives and driving operational improvements.
• Analyzed and optimized business processes, delivering actionable insights that enhanced efficiency and supported successful project outcomes.
• Worked with cross-functional teams to develop and implement solutions, ensuring projects met client requirements and business goals.
• Managed project documentation, facilitating communication and ensuring timely delivery of high-quality solutions.