VIOLET GARWARD
Brunswick
Summary
Motivated and detail-oriented retail assistant experienced in both customer service and administration. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems in fast past retail environments. Aiming to leverage my transferrable skills to contribute effectively in new professional setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Assistant
ALDI
01.2023 - Current
- Handled cash transactions and till operations
- Maintained shop presentation through cleaning and ordering shelves
- Changed price cards for new inventory and changed product locations in store
- Worked with high volumes of customers and coordinated the opening of registers accordingly
- Replenished sales floor merchandise and organized shelves for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
Receptionist
Various Swim Schools
01.2022 - 12.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Bachelors Degree - Engineering (Mechanical)
RMIT Melbourne
11.2026
High School Certificate and ATAR -
Mosman High School
11.2019
Skills
- Technical Problem-Solving
- Practical knowledge
- Customer Assistance
- Multitasking Competence
- Attention to Detail
Certification
Working With Children's Check
Police Check
AUSTSWIM licence
Timeline
Retail Assistant
ALDI
01.2023 - Current
Receptionist
Various Swim Schools
01.2022 - 12.2022
High School Certificate and ATAR -
Mosman High School
Bachelors Degree - Engineering (Mechanical)
RMIT Melbourne
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