Violeta Antonio
Stirling,Australia
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and devoted to giving every customer a positive, memorable experience. Eager to contribute to a dynamic team and support organisational goals.
Overview
10
10
years of professional experience
Work History
Assistant Operations
Advance Dental Laboratory
Inglewood , WA
09.2025 - Current
- Greeted visitors, clients and guests in a professional manner.
- Maintained inventory of dental supplies and ordered replacements as needed.
- Supported the dental team by organizing patient records and documentation.
- Ensured compliance with health regulations during laboratory operations.
- Trained new staff members on laboratory protocols and safety procedures.
- Collaborated with dental professionals to improve workflow efficiency in the lab.
- Organized and maintained filing systems for documents and records.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Developed positive relationships with internal customers through effective communication techniques.
- Handled confidential information with discretion and integrity.
- Assisted in the development of new policies and procedures to improve operational efficiency.
Assistant Manager
Arco Double Glazing
Bibra Lake
04.2023 - 09.2025
- Supported the Managing Director with business operations, strategic planning, performance monitoring and division-level decision-making.
- Oversaw day-to-day operational workflow, ensuring productivity, efficiency and compliance with internal policies and regulatory requirements.
- Managed payroll processing, employee entitlements, invoicing, reconciliations, leave approvals and employment-related queries.
- Conducted staff performance reviews, provided coaching and supported employee development across multiple business areas.
- Coordinated monthly sales meetings, reviewed performance data and contributed to KPI improvement strategies.
- Approved marketing content and advertisements, supporting brand consistency and lead-generation initiatives.
- Liaised with external stakeholders regarding compliance, insurance, debt collection and operational matters.
- Represented the division in meetings and supported directors with cross-functional business activities, PPE management and workplace safety requirements.
HR Office Administrator
CTON Recruitment
East Perth
02.2021 - 04.2023
- Managed the HR inbox, drafted internal communications and supported recruitment activities including screening, reference checks, interview scheduling and candidate support.
- Prepared employment contracts, employment letters and documentation relating to transfers, salary changes and confirmations of employment.
- Coordinated pre-employment checks, including medicals, police clearances and reference verifications.
- Maintained accurate personnel files across JobAdder, SDrive and CTON App, ensuring compliance, confidentiality and data integrity.
- Provided professional reception and switchboard support while assisting internal teams, candidates and external clients.
- Supported onboarding, payroll documentation and employee lifecycle administration.
- Managed office supplies, meeting rooms and general office coordination to maintain a professional working environment.
- Assisted with job advertisements, recruitment campaign updates, documentation collection and reporting for the Head of HR.
Temp Residential Property Manager
Bazzo Real Estate
Malaga
11.2020 - 02.2021
- Led the transition to PropertyMe, including staff training, data migration and compliance documentation updates.
- Managed tenant relations, property inspections, maintenance coordination and complaint resolution.
- Oversaw rent collection, reconciliations, lease renewals and regulatory compliance requirements.
- Advertised vacancies, conducted viewings, processed tenancy applications and maintained accurate lease and compliance records.
Property Manager
The Agency Property Management
Perth
06.2019 - 11.2020
- Managed a portfolio of approximately 110–120 residential properties across the Northern Suburbs, maintaining strong service standards and minimising vacancy periods.
- Conducted routine inspections, final bond inspections and move-out assessments, documenting property condition and repair requirements.
- Screened tenants, processed applications and assessed rental pricing strategies to remain competitive in the market.
- Managed arrears, maintenance coordination, lease renewals and regular owner and tenant communication.
- Maintained accurate records across PropertyMe and SharePoint, supporting compliance and audit readiness.
BDM/ Leasing Agent / Property Manager
Vlahos Realty
Balcatta
05.2016 - 10.2018
- Served as Business Development Manager and Listing Agent, securing an average of 15 new rental agreements per month through prospecting, referrals and relationship building.
- Advertised properties, conducted viewings, screened applicants and negotiated tenancy agreements.
- Built strong landlord and tenant relationships, including 24-hour on-call support for urgent matters.
- Identified portfolio growth opportunities, improved client retention and converted long-term sales listings into rental prospects.
- Managed maintenance coordination, lease renewals, compliance documentation and client communication.
Education
Sales Representative & Property Manager Certificate - Real Estate
West Coast Property Training
Joondalup, WA01.2017
Certificate IV in Business Management & Human Resources - Human Resources Management
North Metropolitan TAFE
Perth, WA01.2014
Diploma of Hospitality Management - Hospitality and Tourism Management
JW Marriott
Romania, Bucharest 01.2005
Skills
- Operations & Workflow Management
- Client relationship management
- Payroll administration
- Problem solving
- Recruitment & Onboarding
- Office Administration & Leadership
- Flexibility and adaptability
- Business correspondence
- Accounting support
- Relationship building
- Complaints Resolution
- Stakeholder Communication
- Compliance & Record Management
Languages
- Romanian - Native
- English - Advanced
- Italian- Fluent
- Spanish- Fluent
- Portuguese - Beginner
Hospitality Background
Before transitioning into corporate operations, HR and property management, I developed a strong foundation in hospitality across international and high-volume hotel environments. From 2009 to 2016, I worked as Assistant Manager in the Food & Beverage Department at Mercure Hotel Perth, overseeing service delivery, staff supervision and daily operational standards. Between 2005 and 2007, I gained overseas hospitality experience in the UK and New Zealand, strengthening my adaptability, communication and customer-service skills. My career began at Marriott Hotel in Romania from 2003 to 2005, where I completed a hospitality diploma while rotating through all major hotel departments and developing a strong understanding of hotel operations and guest service excellence.
Timeline
Assistant Operations
Advance Dental Laboratory
09.2025 - Current
Assistant Manager
Arco Double Glazing
04.2023 - 09.2025
HR Office Administrator
CTON Recruitment
02.2021 - 04.2023
Temp Residential Property Manager
Bazzo Real Estate
11.2020 - 02.2021
Property Manager
The Agency Property Management
06.2019 - 11.2020
BDM/ Leasing Agent / Property Manager
Vlahos Realty
05.2016 - 10.2018
Sales Representative & Property Manager Certificate - Real Estate
West Coast Property Training
Certificate IV in Business Management & Human Resources - Human Resources Management
North Metropolitan TAFE
Diploma of Hospitality Management - Hospitality and Tourism Management
JW Marriott