Violeta Mazevski
Wollongong,NSW
Summary
Dynamic Finance and Procurement Officer with proven expertise at Wollongong University in supplier relationship management and purchasing strategy. Adept at negotiating favorable terms and enhancing vendor partnerships, resulting in improved procurement efficiency. Strong communicator and team player committed to achieving organizational goals through effective collaboration and strategic planning.
Overview
25
25
years of professional experience
Work History
Finance and Procurement Officer
Wollongong University
02.2011 - Current
- Built relationships with vendors to negotiate ideal terms for purchases.
- Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
- Developed strong partnerships with vendors to secure favorable pricing, payment terms, and delivery schedules.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
- Improved supplier relationships through regular communication, timely payments, and transparent dealings.
Receptionist -
Wollongong University
02.2011 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with planning office events and meetings for smooth execution.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
Bank Teller
ANZ Banking Group
08.2007 - 04.2010
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Counted and packaged currency and coins.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Reconciled cash drawer and resolved discrepancies.
- Educated customers on use of banking website and mobile apps.
- Audited fellow teller currency to contribute to dual-control procedures.
- Enhanced branch sales through cross-selling bank products and services to customers.
Medical Receptionist/Practice Manager
Corrimal Medical Centre - Dr Robert Sidhwani
02.2000 - 12.2007
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Supported patient care by scheduling appointments to accommodate urgent health needs.
- Enhanced team collaboration by organizing regular staff meetings to address office needs.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Skills
- Supplier relationship management
- Purchasing strategy
- E-procurement systems
- Document preparation
- Telephone and email etiquette
- Purchase order creation
- Time management
- Excellent communication
- Materials purchasing
- Effective communication
- Writing and verbal communication
- Teamwork
Languages
English
Full Professional
Macedonian
Full Professional
Timeline
Finance and Procurement Officer
Wollongong University
02.2011 - Current
Receptionist -
Wollongong University
02.2011 - Current
Bank Teller
ANZ Banking Group
08.2007 - 04.2010
Medical Receptionist/Practice Manager
Corrimal Medical Centre - Dr Robert Sidhwani
02.2000 - 12.2007
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