Violeta Odart

Food Service Associate

Freemasons Hospital

East Melbourne, VIC

10.2007 - 02.2020

Assisted in the preparation of food items, such as salads, sandwiches, and desserts.
Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Followed staff performance and service standards to deliver consistent and positive customer experiences.
Ensured all dishes were presented attractively before serving to customers.
Made meals in accordance with company standards and requirements.
Maintained order and cleanliness of work areas to conform with health codes.
Discussed menu options with guests, took orders and provided kitchen with special dietary information.
Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
Inspected dining areas regularly to ensure they met health code requirements.
Monitored food temperatures to ensure safety and quality standards were met.
Prepared workstations with ingredients and tools to increase efficiency.
Followed all health department standards for sanitation and hygiene.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
Responded to visitor questions and concerns with friendly, knowledgeable service.
Communicated effectively with kitchen staff regarding daily tasks and order requests.
Followed food safety regulations pertaining to sanitation, food handling and storage.
Maintained cleanliness of work area, including floors, counters and equipment.
Set up, restocked and cleaned dining areas.
Monitored temperatures of prepared food and cold-storage areas.
Maintained clean and orderly appearance throughout kitchen and dining area.
Refilled condiments, napkins and server workstations.
Cleaned kitchen surfaces, utensils and equipment after each shift.
Restocked napkins, plates and silverware as well as beverages and condiments.
Rotated inventory to reduce waste and optimize freshness.
Greeted customers upon arrival in a friendly manner while providing excellent customer service.
Responded promptly to inquiries or complaints from customers or other employees.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Collaborated with team to deliver timely service of items.
Monitored food temperatures during cooking and serving processes.
Served prepared meals to customers in a timely manner.
Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Maintained professional demeanor during interactions with customers and co-workers.
Prepared beverages such as coffee, tea, juice or soda for guests upon request.
Performed variety of duties related to food service.
Maintained safe food handling practices to prevent germ spread.
Filled and served various beverages for customers.
Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Worked effectively in team environments to make the workplace more productive.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Prioritized and organized tasks to efficiently accomplish service goals.
Completed day-to-day duties accurately and efficiently.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.

Summary

Overview

Work History

Food Service Associate

Education

Associate of Science - Secretarial

Skills

Languages

Timeline

Food Service Associate

Associate of Science - Secretarial

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