- Passion to continuously learn so that I can better myself
- I have a real passion and drive for all things interior and keeping up to date with current and upcoming trends
- I enjoy reading both business books and leisure books
- Passionate NRL football supporter
- Love, love, love to travel
Violeta Veleska
Barden Ridge,NSW
Summary
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimisation, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
Overview
22
22
years of professional experience
Work History
Specification Area Manager
ForestOne
08.2024 - Current
- Manage daily operations for optimal performance, ensuring timely completion of tasks and projects
- Develop strong relationships with clients, leading to increased customer satisfaction and repeat business
- Complete library updates of new samples
- Conduct product training on products supplied by ForestOne
- Arrange and facilitate CPD presentations
- Source new leads within the Commercial A&D space utilising varies tools
- Follow through from time of specification on a project until installation
- Have put forth ideas for betterment of team that have been taken up by management
Trade Account Executive
Winning Appliances
01.2022 - 08.2024
- Managed multiple accounts simultaneously while maintaining organisation and prioritising tasks efficiently
- Established long-lasting relationships with key decision-makers within client organisation, solidifying Winning's reputation as a trusted partner
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during negotiations with clients and showcasing the unique value of the products and services that Winnings offers
- Orchestrated multiple A&D events to educate A&D industry on product offerings and industry trends, building brand awareness and converting into sales
- Increased market share within territory through diligent research and identification of new business opportunities
- Fostered lasting relationships with A&D clientele through effective communication, quick response and addressing client concerns promptly and effectively resulting in long-term loyalty, repeat business and referrals
- Kept detailed records of daily activities through CRM
Product Expert
Winning Appliances
10.2020 - 01.2022
- Engaged customers using well-honed interpersonal and people skills to determine which appliances best suited their needs by using a consultative approach
- Consistently top sales person in the Taren Point store and exceeding my monthly budget on numerous occasions
- Provided exceptional after-sales service, leading to numerous repeat customers and referrals
- Relayed information regarding current promotions, sales and special events to customers
- Assisted in training new employees on company policies, procedures, and sales techniques for seamless transition into team culture
- Handled high-pressure situations with professionalism including resolving dissatisfied customer complaints maintaining Winning's reputation
- Proactively sought opportunities for continuous learning and skill enhancement attending relevant training workshops and seminars
- Streamlined sales process for increased efficiency and better client experience
- Organised in-store events to demonstrate new products, attracting potential customers and boosting sales figures
Senior Sales Consultant
Nobby Kitchens
11.2019 - 10.2020
- Coordinated sales presentations tailored specifically for individual clients' needs and preferences based on Nobby's offerings
- Provided exceptional customer service, addressing concerns promptly and professionally
- Utilised CRM to track leads, monitor progress, and maintain accurate records of all client interactions
- Boosted sales revenue by developing and implementing effective sales strategies
- Arranging appointments for designers
Office Administrator
Arclinea Architectural Joinery
02.2003 - 11.2019
- This a business that I helped my husband manage
- I looked after the running of the business in areas that included by not limited to:
- HR
- Payroll
- Marketing
- Legal
- Finance
- Procurement
- Contract administration
- Have the ability to read architectural plans for purpose of quoting, working out designs and dealing with architects on various projects
- Instrumental in entering industry award programs that have resulted in multiple category wins and finalist both state and Australia wide
- Assisting in scheduling projects and running of the factory floor
- Multitude of other skills
Education
ADVANCED DIPLOMA - Marketing
TAFE NSW
SydneyCERTIFICATE IV SMALL BUSINESS - Small Business
TAFE NSW
Gymea, NSW12-2019
CERTIFIED KITCHEN DESIGNER - Joinery Designer
DESIGNER TRAINING AUSTRALIA
Sydney06-2014
Skills
- Excellent communication skills with ability to listen, understand and resolve problems
- High level of customer service-based skills including telephone etiquette, email and CRM management
- High level of organisational and time management
- Quick to adapt and learn new products and in-house systems
- Excellent event organisational skills
- Client relationship building
- Sales expertise
- Attention to detail
- Business and team development
Interests
Timeline
Specification Area Manager
ForestOne
08.2024 - Current
Trade Account Executive
Winning Appliances
01.2022 - 08.2024
Product Expert
Winning Appliances
10.2020 - 01.2022
Senior Sales Consultant
Nobby Kitchens
11.2019 - 10.2020
Office Administrator
Arclinea Architectural Joinery
02.2003 - 11.2019
ADVANCED DIPLOMA - Marketing
TAFE NSW
CERTIFICATE IV SMALL BUSINESS - Small Business
TAFE NSW
CERTIFIED KITCHEN DESIGNER - Joinery Designer
DESIGNER TRAINING AUSTRALIA
Similar Profiles
Alan CollierAlan Collier
Area Manager Decorative at ForestOneArea Manager Decorative at ForestOne
Benjamin O'ConnorBenjamin O'Connor
Production Operator at ForestoneProduction Operator at Forestone
Sarah RogersSarah Rogers
Executive Assistant to the Managing Director at ForestOne Australia Pty LtdExecutive Assistant to the Managing Director at ForestOne Australia Pty Ltd
MICHELLE VINCZEMICHELLE VINCZE
Registry Assistant at Births, Deaths and Marriages RegistryRegistry Assistant at Births, Deaths and Marriages Registry
Bailey RichardsonBailey Richardson
Sports Team Manager at Menai Hawks Junior Soccer ClubSports Team Manager at Menai Hawks Junior Soccer Club