Vipul Patel

My versatility of skills is reflected through my employment, and demonstrates my preference to secure employment where I am provided the opportunity of personal growth and development of skills where I am accepted into the work place as a valuable asset. I am a confident and reliable Customer Service officer with a wealth of experience working in client relations, research and make sound decision using appropriate judgment, analyst and evaluate customer need, build relationship and engage with diverse group of people. I am passionate about working in a collaborative manner with people. I have a productive and valuable approach towards problem solving, and my sturdy knowledge of ACS (Australian Computer society) values, code of conduct and experience which assists me to communicate effectively for build strong and positive relationships with clients, co-workers and other organizations. As an excellent communicator, I can convey well with people at all levels and have the flexibility of working well as part of a team and on my own. I have been successful in every position and passionate about providing quality customer service. I have competence to take accountability and adequately complete obligations. I frequently go above and beyond scope of work to achieve success. I have the flexibility and capability to interchange my skills base to best suit my environment. I do this whilst always keeping focused on my main priorities, often in extreme situations.

• During my studies I successfully completed a team orientated ICT project, which was based around a new networking software implementation.
• I have a wide ranging knowledge of operating systems and software installation, learned during my professional year.

• Hygienic Practices for Food safety
• Responsible service of alcohol
• Responsible gambling services
• Barista Basic Training

• Analysis of client requirement and preparing design specification
• Solving customer complaints and keep them in network
• Managed large team with diverse backgrounds to consistently provide increased customer satisfaction and system consistent performance

Arbind (Aldinga Bay Cafe), Owner, 0433 005 662, arbind@live.com.au

,Khanh Quach (DATACOM), Project Manager (Grant Thornton Australia), 0413 405 406, Khanh.Quach@datacom.com.au

Akash Patel (Consultant Analyst  at Telstra Purple) 0451 902 790, akashwhypatel@gmail.com