Vipul Shukla
Brisbane,QLD
Summary
Resume Career Overvie As an accomplished IT professional, I have over 15 years of experience in the IT industry at various levels including senior management and including project management spanning across state government, private sector including mining, energy, transport and banking sectors covering application projects, infrastructure projects, cloud and cyber security projects. My project management experience spans geographical boundaries, having managed projects in Melbourne, Sydney, Singapore, India and global project such as Alcan AD migration project (budget USD 10 Million) covering Europe, North America, Africa and Australia. I have had the privilege of mentoring several junior PMs and gaining the satisfaction of seeing them develop as very successful PMs winning accolades. I have managed small (AUD50,000.00), Medium (AUD 500,000.00) to large (AUD1,000,00.00+) projects and can manage multiple projects simultaneously. Professional Summary Self-motivated professional with very good organisational and team leadership skills. A proven track record of managing highly skilled teams in application development, software/hardware deployment, infrastructure/ network upgrades projects. Excellent interpersonal skills and relationship/team builder. Very good working knowledge of project methodologies (PRINCE2 & PMBOK) within enterprise projects. Excellent leadership skills and ability to manage a broad range of stakeholders Delivery focused with hands-on experience in delivering ICT projects utilising formal project management methodologies. A proven track record in managing medium to large ICT projects across software and infrastructure projects.
Overview
29
29
years of professional experience
Work History
BHP Billiton Mitsubishi
- Alliance
- Daunia & Cavil Ridge (Greenfield) – Budget of about $8 million covering LAN, WAN, voice, wireless, PCN
- 1SAP GUI deployment for MetCoal
- 1Voice Waterfront LSP support
- Corvus Procurement & Implementation
- Firewall & network refresh program covering 6 sites and 40 Checkpoint firewalls
- Queensland Rail
- Infrastructure transition to DXC
- This covered 3x Data centres, 900 Servers, backup, storage infrastructure & 137 network devices
- Transition of vendor contracts
- Designed & provisioned Azure landing zone, carried out test migration to cloud successfully
- Palo Alto firewall migration - Design, supply, commission & migrate to new Palo Alto
- Bank of Queensland
- IT security program – Remediation of security variabilities
- Managed and implemented 68 changes
- Chris21 payroll upgrade project
- Openshift POC - Establish an on premise Openshift, Kubernetes, Docker development environment
- Endeavour Energy
- WAN Refresh Project – Design & implement the refresh/replacement of Endeavour Energy's Cisco WAN routers
- WLAN Extension Project – Design & implement the replacement of the WLAN controllers & 120 WAP's across 23 sites in NSW
Senior Project Manager
DXC Technology
Brisbane
08.2010 - Current
- Assigned projects across several accounts covering mining, energy, transport, banking sectors
- Providing presales support for bid teams including bid reviews, risk management plans
- Rio Tinto
- Midtown Office Relocation – Brisbane
- Detailed network design, WAP placement, test plans, procurement of Cisco network equipment, installation, & commissioning over 10 floors
- Melbourne Relocation- Detailed network design, WAP placement, test plan, supply of Cisco equipment, installation/ commissioning
- Refresh the desktops at Singapore offices - 190 new laptop build, installation of 700 Dell monitors
- India office relocation - detailed design, test plans, procurement of Cisco equipment, AV/VC integration, provision of voice gateway
- SAP Mii Project
- Sabrix upgrade Project - Awarded certificate for outstanding project performance
Account Delivery Lead
Gold Coast City Council
08.2019 - 11.2022
- Brisbane - Remote
- Oversaw successful transition to cloud based managed service for the water billing system
- Established reporting structure
- Developed and established SLA reporting
- During my tenure we did not get any SLA penalties
- Managed a team of 10 developers, testers, architect and cloud engineers
Senior Project Manager
Queensland Department of Education
, QLD
07.2009 - 08.2010
- Yr 2mos
- I was assigned a selection of enterprise class projects to be rescued and delivered
- Developed engagement and transition to operations model that had been adopted by the Department for all projects going forward
- Developed Business Process and engagement model for the Identity and Access Management Project
- Major Achievements:
- Successfully delivered three particularly challenging projects
- Influenced and successfully bridged the working and engagement culture across the project delivery office in relation to the other business teams
- Mentored 2 business analysts under my wing
- Received accolades for my performance from clients and senior leadership across the business as well as for project delivery office.
PMO - IT Project Manager
The BPA GROUP
02.2007 - 07.2009
- Responsible for the management of the multiple projects including scoping and pre-project planning project, commercial and related input
- Engaged stakeholders at all levels
- I managed 12 projects in Queensland, 2 projects in NSW and 3 projects in Victoria
- Major Achievements:
- Established accurate project costing matrix with embedded risk modelling
- Introduced snapshot project reporting to the stakeholders
- Unsuccessful project re-scoped and defined resulting in a notable project success
- Established deliverables quality control
- Established structured project management planning/ scoping including risk management.
Programme Manager
Queensland Department of Communities
01.2009 - 06.2009
- Managing the delivery of the department's ICT programs by performing systems and proposal appraisals; managing project establishment and governance; assessing and reporting on program and project performance; active intervention and remediation in at-risk projects; and monitoring and reporting on benefits realisation
- Aiding with the development of Business Case and requirements; coordinating funding applications and supporting documentation; establishing project governance structures, including project chartering, initiation and resourcing and quality assurance of project deliverables
- Manage 3rd party providers for supplying resources and development of ICT applications
- Engage and manage the performance of project managers and contractors employed on projects
- Facilitate and manage user acceptance testing and final signoff, and the development of System Support Plans
- Engage stakeholders including project sponsors and project board and directors.
APAC PMO - IT Project Manager
Rio Tinto Alcan/ Rio Tinto IS&T
08.2007 - 01.2009
- 1yr 6mos
- Rio Tinto — RTA AD migration (Global Project) — 63 Sites globally, 7500 Pcs/ Workstations, 650 servers
- Alcan Business process Automation — Program manager encompassed the following projects: Automation of payroll, Assets districts consolidation, ePayslip, Electronic Workflows
- Gove SAN Upgrade —
- 52TB SAN storage installed at Gove on mine site Computer room
- Deliverables included Design, Procure, deliver, configure and migrate data for existing SAN to this new SAN and reconfigure the old SAN to become a backup
- PDA Deployment — Identify software capable of interfacing wireless handheld device with Safety observations application, Conform IT then Procure and deploy software & hardware.
IT Project coordinator/ Customer Service Manager
NEC BUSINESS SOLUTIONS
03.2005 - 10.2006
- 1yr 8mos
- Managed and coordinated infrastructure projects; Manage project risk; Manage project resources; Develop/Update process and procedures
- Major Achievements:
- Established a "hot spares" management process to track movement and register location of spares that were held nationally at several locations
- Developed improved change request documentation resulting in the delivery of an efficient implementation of infrastructure change management procedure
- Developed and implemented a resource management process that delivered a 98% successful resourcing rate
- Established a project tracking system to provide clients an accurate and up to-date snapshot of progress on all ongoing projects resulting in reduced scope creep.
IT Technical Manager
MFI OFFICE SOLUTIONS LTD
02.2002 - 04.2004
- 2yrs 3mos
- Overall management of departmental team of six; Directly manage selected major projects
- Undertake budgeting and strategic planning; Manage government tenders and corporate pre and post sales technical support; Provide consulting and outsourced services
- Major Achievements:
- Established and then managed the technical support department and developed it into the most productive and profitable department in the company
- Implemented technical support service level standards and increased productivity by 35% and improved customer satisfaction
- Developed documentation templates for tenders and proposals
- As a result of my professional approach MFl's relationship was enhanced winning it some notable clients
- Namely, United Nations Development Program, Fina Bank, and Standard Chartered Bank
Business Manager
KENAFRO COMPUTERS LTD
01.1995 - 10.2002
- Undertake all business management and financial management; Manage technical support team; Manage top tier key customers; Provide end-to-end client management
- As a Business Manager I had a three-person team with my key responsibilities included: Participate in trade shows Develop and implement marketing and sales plan; Manage staff; Obtain and develop clients
- Major Achievements:
- Secured several major global clients including BOC Gas and Brooke Bond
- Significantly improved internal process efficiency resulting in significant improved profitability
- Secured several major corporate accounts including WWF, Colgate Palmolive
- Linkedin.com/in/vipul08
- Page 1 | 1
Skills
- Client liaison
- Cost Control
- Project Scheduling
- Cultural Awareness
- Planning and Coordination
- Teamwork and Collaboration
- Flexible and Adaptable
- Active Listening
- Self-Motivated
Accomplishments
- Strong focus on risk and issue management
- Proactive engagement with key stakeholders across the delivery cycle to ensure project delivery and compliance with operational area requirements
- Following is a summary of some of the more notable and complex projects I have delivered to date:
- Project Name
- Segment
- Sector
- Approx value (AUD)
- Team Size
- Sabrix Upgrade
- Application
- Mining – Rio Tinto, 3
- Daunia greenfield
- Infrastructure – LAN, WAN, wireless, servers, storage, firewalls, MCR
- Mining - BMA4,000,000.007
- Infrastructure transition to DXC
- Infrastructure - 3x Data centres, 900 Servers, backup, storage
- Transport - QR2,000,000.0012
- Firewall refresh
- Infrastructure – Cyber Security
- Mining - BHP5,000,000.009
- WLAN Extension Project
- Infrastructure – WiFi (WLAN)
- Energy – Endeavour (NSW)450,000.003
- Design & provision Azure landing zone
- Cloud
- Transport - QR400,000.004
- IT security program
- Security
- Banking - BOQ250,000.006
Timeline
Account Delivery Lead
Gold Coast City Council
08.2019 - 11.2022
Senior Project Manager
DXC Technology
08.2010 - Current
Senior Project Manager
Queensland Department of Education
07.2009 - 08.2010
Programme Manager
Queensland Department of Communities
01.2009 - 06.2009
APAC PMO - IT Project Manager
Rio Tinto Alcan/ Rio Tinto IS&T
08.2007 - 01.2009
PMO - IT Project Manager
The BPA GROUP
02.2007 - 07.2009
IT Project coordinator/ Customer Service Manager
NEC BUSINESS SOLUTIONS
03.2005 - 10.2006
IT Technical Manager
MFI OFFICE SOLUTIONS LTD
02.2002 - 04.2004
Business Manager
KENAFRO COMPUTERS LTD
01.1995 - 10.2002
BHP Billiton Mitsubishi
Similar Profiles
Alex KamAlex Kam
Project Controls Specialist at BHP Mitsubishi AllianceProject Controls Specialist at BHP Mitsubishi Alliance
Ana Alfaro MonterrichardAna Alfaro Monterrichard
Mantenedora De Procesos - Red Contra Incendios at BHP BillitonMantenedora De Procesos - Red Contra Incendios at BHP Billiton
ROBERT BROWNROBERT BROWN
Field Operations Technician at Fly Wheel Energy, Merit Energy, BHP Billiton and Chesapeake EnergyField Operations Technician at Fly Wheel Energy, Merit Energy, BHP Billiton and Chesapeake Energy
Ailysh Lewis-MillarAilysh Lewis-Millar
Support and Advocacy Worker at Micah ProjectsSupport and Advocacy Worker at Micah Projects
Seb LewSeb Lew
Senior Consultant, Advisory Services at KPMG AustraliaSenior Consultant, Advisory Services at KPMG Australia