Virak Ken
Melbourne,VIC
Summary
Dynamic Used Car/Fleet Coordinator at Barry Bourke Motors with a strong mechanical aptitude and proven problem-solving skills. Successfully streamlined workflow and enhanced customer satisfaction through effective communication and employee training. Expert in vehicle inspection and maintenance scheduling, ensuring timely completion of tasks and fostering lasting relationships with stakeholders.
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Used Car/Fleet Coordinator
Barry Bourke Motors
Melbourne, VIC
06.2021 - Current
- Provided support services, such as scheduling appointments with external stakeholders.
- Communicated with upper management and drivers to build lasting relationships.
- Identified issues with work vehicles to get ready for the sales yard.
- Supported leadership by delegating assignments and monitoring mechanic performance to ensure timely work completion.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Created and sent price quotes to sales managers.
Technician
Barry Bourke Motors
Melbourne, VIC
06.2019 - 06.2021
- Followed all company policies and procedures in accordance with safety regulations.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Installed new components or replaced defective parts to restore functionality.
- Followed safety practices to safeguard against injury and damage to vehicles.
- Filled out work orders, repair logs and maintenance plans to document work completed.
Technician
Audi Centre Brighton
Melbourne, VIC
03.2004 - 05.2019
- Performed troubleshooting and repair of vehicles in accordance with manufacturer specifications.
- Replaced defective components or parts as needed.
- Completed routine maintenance and repair.
- Completed day-to-day duties accurately and efficiently.
- Diagnosing vehicle fault codes with special tools.
- Quality control.
- Carrying out warranty repairs to adhere to procedures.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
• LVT Administration And Examiner- Light Vehicle - Automotive
Box Hill Institute
Box Hill, VIC06-2009
• Certificate III In Automotive Mechanical - (Light Vehicle) AUR31099 - Automotive
Audi Academy
Sydney, NSW10-2007
High School Diploma -
Eumemmerring College
Hallam, VIC11-2002
Skills
- Vehicle inspection
- Parts ordering
- Maintenance scheduling
- Customer service
- Employee training
- Problem solving
- Mechanical aptitude
References
Will be provided upon request.
Timeline
Used Car/Fleet Coordinator
Barry Bourke Motors
06.2021 - Current
Technician
Barry Bourke Motors
06.2019 - 06.2021
Technician
Audi Centre Brighton
03.2004 - 05.2019
• LVT Administration And Examiner- Light Vehicle - Automotive
Box Hill Institute
• Certificate III In Automotive Mechanical - (Light Vehicle) AUR31099 - Automotive
Audi Academy
High School Diploma -
Eumemmerring College
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