Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Viralkumar Dhruv

Nollamara,WA

Summary

Motivated individual seeking Fuel Station Attendant position with strong dedication and punctuality. Proficient in handling cash transactions and providing friendly customer service. Committed to maintaining a clean and safe environment while effectively following instructions and adapting to new tasks. Eager to contribute to operational efficiency and grow within the role through hard work.

Overview

12
12
years of professional experience

Work History

Team Leader

Lotus Commercial
Perth, Sydney, Australia
11.2017 - 04.2024
  • Guided the implementation of strategies designed to achieve planned goals.
  • Managed teams of 7+ employees and monitored projects to ensure progress.
  • Assigned the tasks and reported to senior leadership as needed.
  • Achieved the client success by communicating and resolving their issues.
  • Adhering to all safety protocols and using personal protective equipment (PPE) as required.
  • Led team operations to ensure efficient workflow and task completion.
  • Coordinated schedules and assignments to optimize resource allocation.
  • Trained new staff on company procedures and safety protocols.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Offered training and support to keep team members motivated and working toward objectives.

Assistant Accountant

Tax Assistant Accountant Pty Ltd
Blacktown, NSW
11.2019 - 03.2021
  • Prepared taxation returns for individuals and organizations, ensuring accuracy and compliance.
  • Maintained and managed Business Activity Statements (BAS) aligned with client business needs.
  • Collaborated with clients, financial institutions, and regulatory bodies to ensure timely submissions and adherence to ATO and ASIC requirements.
  • Handled payroll, liabilities, superannuation, and asset registers, including disposals and depreciation schedules.

Customer Service Representative

Australia post
Sydney, Australia
03.2017 - 09.2017
  • Performed customer's sales and service transaction.
  • Maintained cash handling, processing cheque, credit cards and EFTPOS.
  • Used Australia post's SAP system to process broad range of financial agency transaction.
  • Assisted customers with inquiries and resolved issues effectively.
  • Conducted and processed Australian passport interviews.
  • Educated customers on products and services offered by the company.
  • Implemented feedback mechanisms to improve service delivery standards.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Assistant Manager

M/S Jain Dairy Product PVT. LTD.
Ahmedabad, India
06.2012 - 07.2015
  • Kept detailed and accurate accounting records and ensured it compliance with current legislation.
  • Investigated irregularity issues and followed up payments from the clients.
  • Managed and control inventory to satisfy client's need.
  • Work with different vendors on animal health milk quality nutrition program.
  • Assisted in managing daily operations of dairy product production.
  • Monitored inventory levels for raw materials and finished products.
  • Implemented quality control measures to maintain product standards.
  • Managed customer service inquiries and complaints in a timely manner.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Coordinated with other departments to ensure smooth flow of operations.

Education

Aperio Institute -

Graduate Diploma of Management
Perth, WA
04-2025

Diploma of IT - Cyber Security

NIT
Perth, Australia
04-2024

Bachelor of Commerce - Accounting & Finance

Gujarat University
Ahmedabad, India
12.2012

Master of Business - Accounting

Victoria University
Sydney, Australia
12.2018

Skills

  • Proactive problem solver
  • Team player
  • Project management
  • Analytical skills
  • Time management
  • Independent initiative
  • Multi-tasking
  • Meeting deadlines
  • Order picking and fulfillment
  • Packing and labeling
  • Inventory control
  • Organization
  • Adherence to safety protocols
  • Attention to detail
  • Accuracy
  • Excellent communication
  • Interpersonal skills
  • Leadership
  • Mentoring
  • Self-starter
  • Fast learner
  • Conflict resolution

Languages

English
Full Professional
Hindi
Native/ Bilingual
guy
Native/ Bilingual

Timeline

Assistant Accountant

Tax Assistant Accountant Pty Ltd
11.2019 - 03.2021

Team Leader

Lotus Commercial
11.2017 - 04.2024

Customer Service Representative

Australia post
03.2017 - 09.2017

Assistant Manager

M/S Jain Dairy Product PVT. LTD.
06.2012 - 07.2015

Aperio Institute -

Graduate Diploma of Management

Diploma of IT - Cyber Security

NIT

Bachelor of Commerce - Accounting & Finance

Gujarat University

Master of Business - Accounting

Victoria University

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Viralkumar Dhruv