Ravneet Kaur
Perth,WA
Summary
Certified Nursing Assistant with successful healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and Assistance as required.
Overview
3
3
years of professional experience
Work History
Cashier
Coles
03.2023 - 01.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Certified Nursing Assistant In Training
Monash Health
02.2023 - 03.2023
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided customized care according to individual health plan.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Observed patient skin conditions and reported findings to registered nurse.
- Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
- Assisted with taking vital signs and documenting blood pressure and temperature for proper tracking.
- Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance.
- Adhered to patient special diets and provided supplementary drinks under nursing staff supervision.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Delivered high-quality care to ICU patients in hospital facility.
Support Worker
TLC Aged Care
03.2022 - 02.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Kept clients engaged in social networks and communities for personal health and growth.
- Provided safe mobility support to help patients move around personal and public spaces.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Identified needs and coordinated plans for travel and out-of-town functions.
Support Worker
Pearl Home Care
03.2022 - 05.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Kept clients engaged in social networks and communities for personal health and growth.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Used principles of growth and development to provide age-specific treatment and care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Delivered high-quality care to dementia patients in facility.
Team Member
Covid Marshal
02.2022 - 05.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-by-day duties accurately and efficiently.
- Used critical thinking to break down problems, evaluate solutions to make decisions.
- Developed and maintained courteous and effective working relationship.
- Participated in continuous improvement by generating suggestions, engaging in problem- solving activities to support teamwork
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Improved operations through consistent hard work and dedication.
Crew Member
Oporto
11.2021 - 05.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Operated cash registers and POS systems, handling in cash daily.
- Calculated totals, processed payments and issued receipts.
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
- Monitored supply inventory and ordered more to maintain smooth and efficient workdays.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Assisted other team members to achieve goals.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Kept customers and crew areas organized.
Crew Member
McDonald's
10.2020 - 02.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Accurately operated cash register to process customer payments.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Education
Certificate III in Health Service Assistance - Acute Care
Bella International School of Beauty And Wellness
Melbourne, VIC04.2023
Certificate IV in Disability - PCA
Unique College of Technology
Melbourne, VIC06.2022
Skills
- Healthcare Information
- File Management
- Needs Determination
- Security Compliance
- Verbal and Written Communication Skills
- Monitor Vital Signs
- Care Plan Assessment
- Progressive Care
- Respectful and Compassionate
- Customer Service
Timeline
Cashier
Coles
03.2023 - 01.2024
Certified Nursing Assistant In Training
Monash Health
02.2023 - 03.2023
Support Worker
TLC Aged Care
03.2022 - 02.2023
Support Worker
Pearl Home Care
03.2022 - 05.2022
Team Member
Covid Marshal
02.2022 - 05.2022
Crew Member
Oporto
11.2021 - 05.2022
Crew Member
McDonald's
10.2020 - 02.2022
Certificate III in Health Service Assistance - Acute Care
Bella International School of Beauty And Wellness
Certificate IV in Disability - PCA
Unique College of Technology
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