Virginia Ashley
Brisbane,QLD
Summary
Dedicated Support Worker from St Judes Bethania, excelling in empathetic support and critical thinking, significantly enhanced client well-being and independence. Mastered personalized care plans, ensuring 100% adherence to health protocols. Skilled in both personal care assistance and crisis management, fostering substantial improvements in clients' daily living skills and mental health recovery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Support Worker
St Judes Bethania
11.2020 - Current
- Assisted clients in goal management and attainment.
- Supported clients in daily living activities to promote self-sufficiency and well-being.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Assisted in creating safe and supportive environment for clients, fostering sense of security and belonging.
- Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
- Coordinated with healthcare professionals to develop personalized care plans for clients, ensuring their specific needs were met.
- Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
- Facilitated group workshops on personal development topics, contributing to client's growth and self-awareness.
- Provided emotional support to clients, improving their mental health and overall wellbeing.
- Supported clients in accessing community resources, enhancing their integration and participation in community activities.
- Assisted clients in managing medications, ensuring adherence to prescribed treatments.
- Improved client independence with structured life skills training.
- Assisted clients with personal care tasks, preserving their dignity and promoting independence.
- Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Participated in professional development and training opportunities to enhance clinical skills.
- Facilitated peer support groups to help clients connect with others.
- Administered assessments to identify clients' needs and establish treatment plans.
- Educated clients and families on mental health, wellness and recovery topics.
Education
Certificate III Individual Support (Ageing) - Support Worker
11.2019
Skills
- Personal Care Assistance
- Housekeeping tasks
- Health and safety awareness
- Empathetic Support
- Personal Care Support
- Confidentiality and privacy
- Cleaning and sanitizing
- Active listening
- Mobility assistance
- Relationship building
- Behavioral support
- Meal preparation
- Meal planning and preparation
- Life skills development
- Professional boundaries
- Cultural sensitivity
- Clean driving record
- Mobility support
- Skill development
- Attention to detail
- Recreational activities
- Critical thinking
- Budgeting and financial management
- Conflict resolution
- Troubleshooting
- Spreadsheet development
- Presentation design
- Empathy and patience
- Verbal and written communication
- Medication administration
- Documentation
- Activity planning
- Documentation and reporting
- Crisis management
- Risk management
- Treatment plans
- Personal errands
- First aid and CPR
- Mental health assistance
- Client assessment
- Skill building
- Housekeeping and laundry
- Basic caregiving
- Personal care assistance
- Teamwork and collaboration
- Multitasking
- Problem-solving
- Excellent communication
- Time management
- Patient support
- Organizational skills
- Multitasking Abilities
- Decision-making
- Written communication
- Emergency response training
- Case documentation
- Client education
- Treatment Planning
- Team building
- Family counseling
Certification
Certificate III Individual Support CHC33015
CPR and Frist Aid Certificates
Languages
English
Elementary
Timeline
Support Worker - St Judes Bethania
11.2020 - Current
Certificate III Individual Support CHC33015
CPR and Frist Aid Certificates
Carer Employment - Certificate III Individual Support (Ageing), Support Worker
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