Virginia Pavliuk

MEDICO LEGAL-

• Liaising directly with Solicitor firms and Insurance companies -both insurer and plaintiff claims- Personal Injury, Medical Negligence/NDIS, Workers Comp, Motor Vehicle accidents/Fitness for Duty etc.
• Personal Injury Commission- Preparing Appeal and Non- Appeal briefs and report templates for appointments, typing MAC/Appeal reports, uploading invoices/reports onto PIC My Pathway Portal.
• Accurate Invoicing insurance companies/solicitors/Medico legal companies.
• Organising appointment schedules with medico legal companies/insurance companies/solicitor firms.
• Typing of reports.
• Researching current Neurology journals/articles for stroke/epilepsy/medication/prognosis.
• Organising interstate travel for medico legal.

PRIVATE CONSULTING/HOSPITAL:

• Triaging referrals and appointments-POW hospital Neurology referrals.
• Solving questions from patients both in person, over the telephone or via email.
• Typing of Letters to GP/Hospital/AC500 Referrals.
• Accessing radiology images for follow up consults.
• Researching current Neurology journals/articles for Stroke.
• Accurate Invoicing/billing of private patients and Medicare.
• Renewing of annual medical insurance/registration.
• Preparing PowerPoint Presentations/Grand Rounds for Hospital Neuro Dept.
• Assisting with annual Performance Reviews at hospital (HMO/VMO roles).
• Organising online attendance of hospital meetings (M&M/Neuro Dept meetings).
• CPD upload.

ACCOUNTING:

• EFT reconciliation.
• Accurate invoicing for all appointments- medico legal/private.
• Paying office/private bills.
• BAS preparation for Accountant- quarterly Coding Reports/reconciliation of credit card statements.
• Preparing of invoice templates.

PERSONAL ASSISTANT:

• Organising day to day calendar.
• Booking and organising travel itineraries- both international and interstate.
• Paying of bills/ATO payments.
• Term deposit renewals/banking.

• Paying of private bills/expenses- car registrations/insurances/home utilities.
• Organising attendance of conferences/forums.
• Any other PA duties required by Specialist.

OFFICE/ADMIN:

• Greeting patients with empathy and professionalism.
• Running busy practice for new, existing and post-discharged Neurology patients.
• Practice Manager- Induction of all new casual and part-time staff. Ongoing training of all casual and part-time staff.
• Compiling procedure/practice manual for staff.
• Emailing dictation to typists in timely organised manner.
• Electronic appointment book set and maintenance throughout the year.
• Maintenance of an extensive paper filing system and archiving.
• Any other EA duties required by Specialist.

• Prep of report and Invoice templates.

OVERALL ACHIEVEMENTS:

• Problem solving.
• Ensuring we were always one step ahead regarding our patient lists.
• Time managing and prioritizing all projects within the practice
• Fostered good relationships of openness and support within the team
• Worked in a team and also autonomously.
• Greeting patients with empathy and professionalism especially in a medico legal setting.
• Day to day management of the practice, answering phones, scheduling appointments.
• Typing letters/medico legal reports/scanning/filing of medical records.
• Accurate Invoicing/billing of private patients/ Workers Compensation Insurers/Medicare.
• Excellent organisational and communication skills which includes liaising with Medico Legal and Legal companies.
• Attention to detail, effective and timely task completion.
• Good typing skills and computer literacy.
• Ability to multi-task and prioritise in a busy environment.
• Ability to solve problems and keen to learn.
• Able to work independently and as a part of a team.

• Assisting Principal dentist in all dental examinations/procedures.
• Greeting patients with empathy and professionalism.
• Office admin- organising of appointments/staff rosters.
• Re-ordering of supplies.
• Cleaning/setting up of dentist procedures.
• Liaising with patients for all appointments.
• Covering for staff.
• Part time- 2-3 days per week