Virginia Rudd

This year I was elected as the Head of Tours at Queens College, where I am a second-year resident.

This involves organising weekly tours for prospective students and their families, planning and executing open days and coordinating a team of student volunteers.

Through this position, I have gained strong leadership and organisational skills, refined my public speaking ability and learned to manage time effectively while balancing multiple responsibilities. I have also gained new experience in event planning, team management and how to effectively represent the institution to a diverse range of prospective students.

Customer Service & Sales: I engage with a myriad of customers to provide personalised shoe recommendations for comfort and style.

Team Collaboration: I communicate effectively with coworkers, from a range of ages, to maintain a positive work environment and ensure efficient operations and sale success.

Store Operations: I manage daily tasks, including opening and closing the store, handle finances and ensure a secure and organised environment.

Technical Proficiency: I handle online orders and utilise various technologies to streamline processes and improve customer service.