Vishakhaben Prem
Valley View,South Australia
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Lolipop's playland
Golden Groove, SA
02.2025 - Current
- Engaged with parents and children, providing excellent customer service and ensuring a welcoming experience
- Managed bookings and transactions, handling payments and coordinating play sessions
- Maintained safety protocols, ensuring the play environment was clean, secure, and well-supervised
- Balanced multiple responsibilities in a fast-paced setting, adapting to customer needs and operational demands
- Organized and restocked supplies, ensuring the facility was well-maintained and fully equipped for daily operations
Customer Service Representative
Chemist warehouse
Sydney, NSW
10.2024 - 02.2025
- Processed retail transactions, managing cash and card payments, ensuring smooth checkout experiences
- Restocked shelves and maintained stock organization, keeping products accessible and store visually appealing
- Adhered to safety and compliance regulations, particularly in handling pharmaceutical items and customer interactions
- Assisted customers with product inquiries, recommendations, and purchases, ensuring high-quality service
- Addressed customer concerns and solved issues efficiently in a busy retail environment
Education
Master of IT - Information Technology
Australian Institute of Advance Technology
03-2027
Skills
- Customer Service
- Cash Handling & Transactions
- Stock Management
- Problem-Solving
- Multi-Tasking
- Communication Skills
- Attention to Detail
- Adaptability
Languages
3,3
Education and Training
true,other
References
References available upon request.
Timeline
Customer Service Representative
Lolipop's playland
02.2025 - Current
Customer Service Representative
Chemist warehouse
10.2024 - 02.2025
Master of IT - Information Technology
Australian Institute of Advance Technology
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