Vishal Konwer
120 Benowa Road, Southport, Gold Coast,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
2
2
Certification
Work History
Restaurant Crew Member
Scoot Cafe
02.2022 - 03.2023
- Provided exceptional customer service by greeting and assisting customers warmly
- Ensured positive dining experience
- Checked accuracy of orders before delivery
- Assisted with food preparation in the kitchen
- Processed customer orders quickly and accurately
- Cleaned dining area, restocked condiments, and disposed of waste.
- Stayed up-to-date with menu changes and dietary restrictions, ensuring accurate information was provided to guests for informed decisionmaking.
- Demonstrated knowledge of menu items and corresponding ingredients.
Sales Associate
Bobs Bar
09.2011 - 07.2022
- Greeted and assisted customers in a friendly manner
- Mixed and served drinks according to recipes
- Served food and beverages in accordance with local regulations
- Handled incidents involving intoxicated or unruly customers
- Provided excellent customer service, managing guests in conversation when needed
- Assisted with inventory management tasks as required.
- Engaged with customers to build rapport and loyalty.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Store Assistant
Departmental Supermarket
01.2014 - 04.2015
- Stocked shelves with merchandise and rotated products to ensure freshness
- Assisted customers in locating items and answered questions about products and prices
- Operated cash register efficiently and accurately during busy periods
- Provided friendly customer service, resolving inquiries and resolving complaints professionally
- Maintained cleanliness and organization throughout the store, including dusting shelves and cleaning restrooms.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
Education
Master of Business - Sport Management
Griffith University
Gold Coast, QLD03.2026
Diploma - Strength & Conditioning
Prehab 121 Academy
Pune, India11.2023
Bachelor of Arts - Sociology
Krishna Kanta Handique State Open University
Assam, India12.2022
Skills
- MS Word
- Ingredient Preparation
- MS Excel
- Kitchen Equipment Operation
- Hospitality and Management
- Table Settling
- Health Code Compliance
- Customer Engagement
- Positive Company Representation
- Patience and Empathy
- Housekeeping
Accomplishments
Gold medal in Assam State Boxing Championship (2018 and 2019)
Gold medal in National Muay Thai Championship (2022)
Bronze medal in International GAMMA Asian Pacific Amateur MMA (2022)
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Assamese
Native or Bilingual
Nepali
Native or Bilingual
Activities
- Boxing
- Muay Thai
- Brazillian Jiu Jitsu
- Wrestling
Certification
- Barista course (SITXFSA005 Use hygienic practices for food safety and SITHFAB025 Prepare and serve espresso coffee)
- Responsible Service of Alcohol (RSA)
- Diploma in Strength & Conditioning
Timeline
Restaurant Crew Member
Scoot Cafe
02.2022 - 03.2023
Store Assistant
Departmental Supermarket
01.2014 - 04.2015
Sales Associate
Bobs Bar
09.2011 - 07.2022
Master of Business - Sport Management
Griffith University
Diploma - Strength & Conditioning
Prehab 121 Academy
Bachelor of Arts - Sociology
Krishna Kanta Handique State Open University
Similar Profiles
AYU BINTI MOHD ZULKIFLIAYU BINTI MOHD ZULKIFLI
Cabin Crew Member at ScootCabin Crew Member at Scoot
Yamily SantiagoYamily Santiago
Substitute teacher/TA at SCOOT at NewarkSubstitute teacher/TA at SCOOT at Newark
Luis MunozLuis Munoz
Substitute Teacher, K-12 at Scoot EducationSubstitute Teacher, K-12 at Scoot Education