Vishal Patel
Melbourne,VIC
Summary
Adept at fostering customer satisfaction and team collaboration, I leveraged GPS technology and strategic route planning at DHL Supply Chain to ensure timely deliveries, achieving a record of zero accidents. My leadership at Hedgehog Logistics enhanced team performance, embodying a positive attitude and a keen attention to detail.
Overview
7
7
years of professional experience
Work History
Delivery Driver
DHL Supply Chain
09.2022 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
- Improved delivery accuracy by diligently checking orders before departure.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Maintained clean and safe vehicle, contributing to positive image of company.
Delivery Driver
Woolworths Supermarket
01.2020 - 09.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Delivery Driver
Australia Post
08.2020 - 08.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Team Leader
Hedgehog Logistics
06.2019 - 07.2020
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
BCCS Cleaner
Body Corporate Cleaning Services
08.2017 - 05.2019
- Ensured timely completion of all cleaning tasks by effectively delegating responsibilities among team members and monitoring progress throughout the shift.
- Optimized team performance by conducting regular evaluations and identifying areas for improvement.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
Education
Bachelor of Accounting - Accounting And Finance
Kadi Sarva Vishwavidyalaya
Gandhinagar, Gujarat, India04-2014
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Punctual and reliable
Timeline
Delivery Driver
DHL Supply Chain
09.2022 - Current
Delivery Driver
Australia Post
08.2020 - 08.2021
Delivery Driver
Woolworths Supermarket
01.2020 - 09.2022
Team Leader
Hedgehog Logistics
06.2019 - 07.2020
BCCS Cleaner
Body Corporate Cleaning Services
08.2017 - 05.2019
Bachelor of Accounting - Accounting And Finance
Kadi Sarva Vishwavidyalaya
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