Job Search Status
Open to workDesired start date: Immediately
Open To Work
Vishal Prasad
Doveton,Australia
Work Preference
Summary
Achieved outstanding service delivery by training and motivating staff to align with business objectives.,Fostered teamwork and collaboration to effectively address customer needs and enhance operational efficiency.,Pursued opportunities to apply problem-solving expertise and operational leadership in mentoring roles within customer support.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Sales Supervisor North
Ramsami & sons pte limited
Fiji
08.2023
- Directed sales activities for multiple retail outlets in Northern Fiji.
- Developed targeted sales campaigns tailored to Northern Fiji’s market demographics, enhancing customer acquisition and retention.
- Analyzed regional sales trends and competitor activities in Northern Fiji to inform strategic adjustments and sales forecasting.
- Implemented customer relationship management initiatives to strengthen client loyalty and increase repeat sales across Northern Fiji.
Team Member
Foodworks Supermarket
Melbourne, Australia
03.2026 - Current
- Handled cash transactions accurately while maintaining compliance with company policies and procedures.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly to ensure customer satisfaction.
- Engaged with customers to provide product information and ensure a welcoming and helpful shopping environment.
Team Member
TC Meats
Dandenong, Australia
02.2026 - Current
- Delivered exceptional customer service by engaging directly with customers to understand their needs and provide tailored solutions.
- Handled cash register operations.
Manager
Fortune Star Minimart
Fiji
05.2022 - 06.2023
- Directed daily retail operations and ensured alignment with company goals to maximize sales outcomes.
Store Manager
Costlow
Tongatapu
08.2019 - 03.2022
- Managed daily operations of retail stores in Savusavu, ensuring high levels of customer satisfaction and sales performance.
- Supervised and trained store staff to enhance productivity and maintain excellent customer service standards.
Store Manager
Morris Hedstrom
Savusavu, Fiji
02.2013 - 08.2019
- Managed daily operations of retail stores in Savusavu, ensuring high levels of customer satisfaction and sales performance.
- Supervised and trained store staff to enhance productivity and maintain excellent customer service standards.
Education
ADVANCE CERTIFICATE IN INFORMATION TECHNOLOGY - Information And Communication Technology
University of South Pacific
Fiji05-2017
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Saint Bedes College
Savusavu11-2012
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Khemendra Bhartiya School
Savusavu11-2008
Skills
Assisted in managing sales operations to meet customer needs
Supported team efforts in leading projects effectively
Provided exceptional customer service to enhance client satisfaction
Helped maintain inventory levels to support sales activities
Aided in executing promotional campaigns to boost product visibility
Facilitated staff training to enhance team skills
Contributed to smooth retail operations through effective management
Certification
- Certificate in MYOB University of South Pacific, Savusavu Aug 2017 Practiced data analysis techniques to inform business decision-making and improve service delivery. Gained proficiency in using MYOB accounting software for bookkeeping, invoicing, and payroll management to support financial accuracy.
- Advance Certificate in IT University of South Pacific, Savusavu Mar 2017 Learned the fundamentals of IT service management, including coordination of support activities to improve operational efficiency. Gained knowledge in database management systems, focusing on data organization, retrieval, and security to support business applications.
- Food Handler Express Online Training, Melbourne Australia Feb 2026 - Feb 2026 Understanding of food safety regulations and hygiene standards to prevent contamination and ensure consumer health. Knowledge of proper food handling techniques including storage, preparation, and serving to maintain quality and safety.
- RSA Certificate Express Online Training, Melbourne Australia Mar 2026 - Mar 2026 Acquired comprehensive knowledge of RSA (Responsible Service of Alcohol) principles to ensure responsible alcohol service and compliance with legal requirements. Gained skills in managing customer interactions diplomatically while enforcing RSA policies to maintain a positive atmosphere. Learned to identify signs of intoxication and intervene effectively to prevent alcohol-related incidents and promote a safe environment.
Accomplishments
Supervised and trained store staff, fostering a collaborative team environment that enhanced productivity and service quality.
Languages
English
Hindi
Interests
- Cooking
- Traveling
- Volunteering
- Music
- Sports
- Gardening
Personal Information
- Date of Birth: July 12, 1994
- Gender: Male
- Nationality: Fiji
- Marital Status: Married
- Religion: Indo-Fijian
- ID Number: 061386661
Timeline
Team Member
Foodworks Supermarket
03.2026 - Current
Team Member
TC Meats
02.2026 - Current
Sales Supervisor North
Ramsami & sons pte limited
08.2023
Manager
Fortune Star Minimart
05.2022 - 06.2023
Store Manager
Costlow
08.2019 - 03.2022
Store Manager
Morris Hedstrom
02.2013 - 08.2019
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Khemendra Bhartiya School
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Saint Bedes College
ADVANCE CERTIFICATE IN INFORMATION TECHNOLOGY - Information And Communication Technology
University of South Pacific