Vishal Sharma

• As Project Manager for almost 4 years in ANZ bank for Email uplift squad delivered multiple high complexity projects with shifting timelines and ongoing change in scope
• Generated additional AUD ~350k of revenue to organization by raising CR’s and SOW proactively
• Involves multiple Business stakeholders with Application dependencies that are extremely complex to resolve in timely manner
• Provided coverage of almost 14 to 16 hours each day from Australia and India
• Worked with BAU & other teams to clear showstoppers/blockers
• Managed team deliverables, ensuring on time delivery
• Project tracking and Weekly Reporting to ANZ leadership
• Change and Scrum Management related activities
• Follow up and Coordination with other stakeholders
• Prepare and Submission of SoW’s
• On boarding and Off boarding of Resources
• Single Point of Contact for Project deliverables and escalations.

Responsible for handling multiple environments (45+ environments) at various stages of SDLC (Dev, Stage, Test, SIT, UAT, PSVT, RSVT, Pre-prod, Production) including Environment provisioning, System Integration with other Applications from different domains

• Responsible for managing, setting management controls & daily monitoring & management of various environments
• Supported/Assisted Client Audit team for laying out Auditing process and policies for multiple platforms inline with best practices/client’s requirements
• Responsible for setting up & managing the Access Control and Management for the entire platform(s)
• Responsible for reviewing & updating the infrastructure and network architecture
• Experience in leading and mentoring a team (onsite/offshore) of infrastructure & system professionals
• Built & maintained a strong relationship with various key cross-functional stakeholders (internal and external)
• Providing overall status, activity metrics and reports on a regular basis to various stakeholders.
• Provide support and escalation POC for any Infrastructure/environment related issues
• Managing and establishing priorities for maintenance, design, development and analysis of entire infrastructure systems inclusive of Firewall, Database, Backup, Disaster Recovery, Server/DB migration between Data centres, upgrades, security, OS patches and licenses
• Managing and maintaining matrix to capture code versions deployed on environments
• Managing overall capacity utilization of Server/hardware environment ensuring it is optimized to meet business requirements
• Managing day-to-day operations of IT group including downtime, planned and unplanned system outages, reporting service levels, defining and tracking IT operational metrics and provide status to management

• Managed & Lead end to end project/environment related activities and worked closely with Client/Vendor to define policies, SLA’s, network access, finalized & procured HW/SW and licenses to set up PROD, Development, Testing (UAT, SIT, ST) and Training environments, etc
• Track releases, upgrades, and changes to development and Test environments
• Log, coordinate and resolve environment defects
• Monitor availability of environment according to plan and ensure monitoring of environment is conducted
• Worked closely with Client Info
• Security and Network Teams to understand discuss and finalize Business Requirements to set up security policies, network connectivity between onsite/offshore as per SLA, resolved firewall issues, etc
• Successfully built a strong relationship with a customer and other stakeholders including 3rd party vendors in order to meet the deadlines & achieved the target using agile Methodologies
• Managed Deployment activities (Planning, Dress Rehearsals & execution), Release planning and control
• Sound Experience & knowledge in server performance, tuning, troubleshooting, etc
• Managed Change/Incident/Problem management successfully based on ITIL best practices
• Managed and Organized environment Trainings to the customer’s Development team and Vendor’s Operations team
• Created Disaster Recovery Document along with managing, reviewing and updating HLAD/HLD.

• Worked directly with Business and with all other stakeholders including 3rd party Vendors to manage HW/SW requirements including S/W licenses, memory/CPU requirements, commissioning & decommissioning HW/SW’s to improve service efficiency & reducing cost.
• Responsible for daily activities including Deployments, support, troubleshooting and maintenance for Test, CAT & SIT environments
• Worked directly with customer and other stakeholders including 3rd party vendors to implement and test new changes like Configuration, patching or upgrading.

• Responsible for creating web logic instances for DEV /QA/STAGE/PROD environments
• Deployment of J2EE application code in all above environments based on user’s request also Configuring, monitoring & troubleshooting Weblogic 8.1 & 9.1 and 9.2 servers and Resolving all web logic related issues & fixing defects.

• Responsible for Deploying code, Bouncing Application Servers, Log file requests on Web logic, Web Sphere, Apache in Production, Staging, and Development environments and provided support for applications on JBOSS servers, WebSphere, Apache Servers & Lotus Notes.

• Worked as Application Engineer for Advanced Micro Devices (AMD) Inc
• Austin, TX, USA
• Providing Production Support to AMD websites also Responsible for administration and maintenance of Solaris/Linux servers and Applications running on http://www.amd.com

• Worked as JMS Engineer including other general area focuses like EJB, JSP and Servlet applications related problems and Provided resolutions to customer by rectifying their Configuration, Architecture, as well as Application code in timely manner.