Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Hobbies and Interests
Personality Traits
Above and Beyond 2023
Certification
Timeline
Generic

Vishal Vodapally

Melbourne,VIC

Summary


Services driven and strategy leader with strong focus on team collaboration and achieving results. Proven ability to drive innovation, streamline processes, and deliver impactful outcomes. Skilled in cross-functional leadership, strategic planning and change management. Known for adaptability and reliability in dynamic environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

People and Partnerships Lead

Assist Ability Australia
02.2023 - Current
  • Negotiated strategic partnerships with external vendors or suppliers for enhanced product functionality or cost savings benefits.
  • Led cross-functional teams in the ideation and execution of new product concepts, resulting in increased market share.
  • Enhanced product development efficiency by streamlining processes and implementing innovative strategies.
  • Managed budgets effectively, allocating resources efficiently to maximize return on investment in product development projects.
  • Developed comprehensive strategic plans to align product development efforts with overall business objectives.
  • Optimized team performance through effective communication, collaboration, and goal-setting initiatives.
  • Ensured regulatory compliance across all stages of the product lifecycle by staying informed of industry standards and best practices.
  • Built strong relationships with key stakeholders, ensuring alignment on project goals and expectations throughout the development process.
  • Promoted knowledge sharing within the organization through regular training sessions or workshops on relevant topics related to product development or people management strategies.
  • Oversaw development of more than 3 new services each year.

Digital Marketing Manager

Tventurer Pvt. Ltd.
04.2022 - 07.2022
  • Handled the entire Google platform i.e Google Merchant Centre, Google Ads and Google Analytics
  • Maintaining daily inventory and updating the feed to ensure correct stock flows in
  • Ensuring all the information flows in correctly in all the organic feed
  • Improved page content, keyword relevancy, and branding to achieve search engine optimisation goals.
  • Boosted brand awareness through the creation of engaging social media campaigns.
  • Collaborated with cross-functional teams to develop integrated marketing campaigns that effectively promoted products and services.
  • Increased website traffic by developing and implementing a comprehensive SEO strategy.
  • Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
  • Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness.
  • Managed vendor relationships to ensure efficient execution of outsourced projects while maintaining high-quality deliverables within budget constraints.

Digital Marketing and Research Senior Associate

Google Operations Centre
01.2021 - 09.2021
  • Handled Tier 1 and Tier 2 Customers with LCS
  • Preparing optimization reports according to the client's KPI
  • Helping clients reach their goals by helping them understand the performance of their Google ads account
  • Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
  • Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.

Account Manager

Regalix Inc.
12.2019 - 01.2021
  • Helping advertisers in the UK in creating, optimising and managing their Google ads account and campaigns in order to generate a better ROI
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
  • Developed customised account plans for clients to help them achieve their business goals.
  • Monitored market trends to advise clients on potential impacts to their business, positioning as trusted advisor.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

Tax Consultant 1AA

Deloitte
04.2019 - 10.2019
  • Prepared tax returns for the UK (Reading) team
  • Supported backend team of France and UK
  • Also worked on delivering the Tax Returns before SLA and closely worked with the Deloitte Reading team in helping them meet the SLA
  • Reduced client tax liabilities by identifying applicable deductions and credits.
  • Reviewed client financial statements to ensure proper classification of expenses for optimal tax benefits.
  • Implemented effective record-keeping systems for clients, simplifying future tax preparations and improving organization.
  • Conducted thorough research to stay current on ever-changing tax laws, ensuring compliance for clients.
  • Used appropriate adjustments, deductions and credits to keep client's taxes to minimum.
  • Utilized tax software to prepare returns and meet deadlines.

UK Tax Intern

Deloitte
06.2018 - 03.2019
  • Prepared Individual Tax Returns for Expats in the UK
  • Prepared both Inbound and Outbound tax returns
  • Utilized tax-related software such as CCH to prepare and process tax returns.
  • Organized client tax documents to facilitate quick preparation of tax returns.
  • Prepared workpapers, reconciliations, and schedules for efficient review by supervisors or managers.
  • Contributed to successful client engagements by providing reliable support during busy season deadlines.
  • Assisted in preparing accurate tax returns, ensuring timely submission to the IRS.
  • Collaborated with senior tax professionals to identify potential tax-saving strategies for clients.
  • Promoted a positive work environment by actively participating in team building activities and contributing to the collaborative culture of the firm.

Marketing Executive

Rao Auto Agencies
04.2017 - 06.2018
  • My primary role was to develop and improve marketing plans by studying the current supply and demand
  • Ensuring proper communication with the partner organizations, suppliers and business stakeholders
  • Ensuring timely delivery and ample stock to meet the demand
  • Conducting research and analysis to produce relevant marketing information and evaluate trends
  • Planned and executed marketing campaigns to target groups, areas and wider community.
  • Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.

Customer Service Associate

Amazon
10.2015 - 01.2016
  • Handled Indian customers and provided support to the Phase 2 team for refunds
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
  • Managed high call volume with exceptional time management skills, minimizing wait times for customers.
  • Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
  • Resolved customer complaints, leading to noticeable improvement in customer satisfaction scores.

Education

Masters of Business Information Systems - Business Analysis

Swinburne University of Technology
Melbourne, VIC
11-2024

BBA - Marketing

Roots Business School
Hyderabad
01.2017

Intermediate - CEC

St. Mary's Centenary Junior College
Secunderabad
01.2014

Schooling - CBSE

St. Andrews High School
Secunderabad
01.2012

Skills

  • Leadership skills
  • Stakeholder management
  • Business strategy
  • Project management
  • Vendor relations
  • Marketing
  • Cost estimations
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Creative thinking
  • Active listening

Personal Information

  • Date of Birth: 23/10/1996
  • Nationality: Indian
  • Marital Status: Single

Languages

English (speak, read and write)
Hindi (speak, read and write)
Telugu (speak)

Hobbies and Interests

  • Listen to music
  • Read books
  • Watch movies
  • Skateboard

Personality Traits

  • An honest, optimist, candid, gregarious extrovert
  • Ability to produce the best result in pressurized situations
  • Excellent communication skills in written and verbal
  • Ability to work as an individual as well as in a group

Above and Beyond 2023

Won the Above and Beyond Award 2023 for collaborating with other teams and delivering exceptionally high results and excelling in all teams. To bring about changes and re-organise processes and quality framework to solve business problems and fostering inclusion.

Certification

  • CPR/AED Certification
  • First Aid Certification
  • Google Ads Certification - Google Skillshop.
  • LinkedIn Certified Professional—Sales Navigator - LinkedIn Learning.
  • Google Analytics Individual Qualification (IQ) - Google.

Timeline

People and Partnerships Lead

Assist Ability Australia
02.2023 - Current

Digital Marketing Manager

Tventurer Pvt. Ltd.
04.2022 - 07.2022

Digital Marketing and Research Senior Associate

Google Operations Centre
01.2021 - 09.2021

Account Manager

Regalix Inc.
12.2019 - 01.2021

Tax Consultant 1AA

Deloitte
04.2019 - 10.2019

UK Tax Intern

Deloitte
06.2018 - 03.2019

Marketing Executive

Rao Auto Agencies
04.2017 - 06.2018

Customer Service Associate

Amazon
10.2015 - 01.2016
  • CPR/AED Certification
  • First Aid Certification
  • Google Ads Certification - Google Skillshop.
  • LinkedIn Certified Professional—Sales Navigator - LinkedIn Learning.
  • Google Analytics Individual Qualification (IQ) - Google.

Masters of Business Information Systems - Business Analysis

Swinburne University of Technology

BBA - Marketing

Roots Business School

Intermediate - CEC

St. Mary's Centenary Junior College

Schooling - CBSE

St. Andrews High School
Vishal Vodapally