VISHAN KUMAR DHORA

Detail-oriented, hardworking, and dedicated to providing customers with the best service. Experienced in increasing sales, optimizing store operations, and providing exceptional customer service. Having a background in inventory management, visual merchandising, and employee development. Competent at analyzing sales data, identifying trends, and implementing effective marketing strategies to strengthen customer relationships. In addition to creating and executing sales strategies, managing budgets, and training and developing staff, I am adept at managing a team. Supervisor Retail with a proven track record of employee team management and customer satisfaction. A multitasking customer service professional adept at handling multiple issues simultaneously. Assisting all parties in employee conflicts and resolving their differences in a mutually beneficial manner. Manage tasks effectively and maintain a friendly attitude under pressure by strategizing and prioritizing. The ability to enlist the support of all team members in achieving success goals and presenting myself well is one of my greatest strengths.

• Filing and maintaining the stock level during and after trading hours, Pack and maintain stock level during trading hours.
• Working cooperatively as a team, assist customers if they cannot find product, they after
• Assist with gap scan; help inventory manager with fill report (fill stock wherever there are gap) Managing Inventory and Replenishment Team, Rosters (minimum 30 team member) including overseeing Replenishment Team roster.
• Training and developing team members.
• Ordering stock for changeover of specials, Ensuring correct ticketing through whole week.
• Ensuring stock level is correct.
• Work along Inventory manager making sure s/he is doing their work properly.
• Do sales planning two or three week in advance.
• Hiring/ sacking team members, Have one on one team evaluation with team members.
• Budget planning, ensuring dumps and mark down are at target level.
• Emergency order if required.
• Customer service, Deal with customer compliant Allocating task to team member, ensuring task is done on time.
• Team huddle once a week and have one on one team evaluation with team members.
• Cash handling money (On duty manager) Double check if money is properly counted and goes to safe.
• Receiving orders through Woolworth's system Unload trucks and Split pallets according to the stock aisle.