Hospitality
- Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organised work environment.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Trained new staff members on proper customer service and hospitality policies.
- Assisted in setting up banquet tables and chairs for seamless events.
- Acknowledged outstanding staff performance to boost morale.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.