Vishesh Donthi Prasad
Saint Albans,VIC
Summary
Resourceful professional with background in automotive and watercraft service, known for high productivity and efficient task completion. Specialize in vehicle maintenance, customer service, and safety compliance. Excel in problem-solving, teamwork, and adaptability, ensuring top-notch service delivery in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Ampol
Werribee, VIC
01.2023 - 01.2025
- Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
- Processed daily transactions promptly to keep workflows moving smoothly.
- Inspected fuel pumps to ensure accuracy of pricing information displayed.
- Prepared daily reports of fuel, oil and accessory sales.
- Managed hazardous materials safely, including the disposal of oil and cleaning chemicals.
- Performed daily inventory checks to ensure stock levels met customer demand.
Customer Service Representative
coles
Ardeer, Vic
01.2019 - 12.2020
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Customer Service Representative
Dominos
Marybirnong , VIc
05.2016 - 12.2017
- Promoted available products and services to customers during service, account management and order calls.
- Excelled in exceeding daily credit card application goals.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Led on- and off-site customer support teams across multiple time zones.
Education
Master of Information System Management - Information And Communication Technology
Charles Sturt University
Melbourne, VIC12-2018
Skills
- Customer service
- Transaction processing
- Inventory management
- Sales reporting
- Hazardous material handling
- Order tracking
- Customer relationship management
- Record keeping
- Effective communication
- Attention to detail
- Time management
References
References available upon request.
Timeline
Customer Service Representative
Ampol
01.2023 - 01.2025
Customer Service Representative
coles
01.2019 - 12.2020
Customer Service Representative
Dominos
05.2016 - 12.2017
Master of Information System Management - Information And Communication Technology
Charles Sturt University
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