Vishna Bist
Coolalinga,Australia
Summary
Dynamic Administrative Assistant with a proven track record at Cameron Wellness Centre, excelling in documentation and email communication. Adept at fostering relationships and enhancing office organization, I bring strong problem-solving skills and a commitment to delivering exceptional service agreements, ensuring smooth operations and stakeholder satisfaction.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Cameron Wellness Centre
Palmerston, NT
03.2025 - 05.2025
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Prepared Service Agreements between the organization and participants, outlining the services to be provided.
- Emailed Service Agreements to plan nominees for signature and conducted follow-ups to ensure timely completion.
- Emailed copies of Service Agreements to plan managers to confirm fund allocation.
- Created funding cases for occupational therapists and speech pathologists to enable session bookings as needed.
- Maintained effective communication with stakeholders through emails and phone calls to ensure smooth business operations.
- Organized and maintained office space to support a productive and efficient work environment.
Administration Officer
Somerville Community Services
Palmerston, NT
10.2023 - 02.2025
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Assisted with organising training sessions and coordinating catering arrangements.
- Wrote meeting minutes and sharing with staff in the office.
- Supported the quality team in auditing the Noggin and organising the documents of the participants in CTARS.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Maintained high levels of organization within the office space through regular supply inventory checks, proactive restocking efforts and highlighting maintenance issues to the maintenance team.
- Ongoing admin tasks like printing, binding, laminating and so on.
Operations Manager
Mustang Asian Grocery Pty Ltd
Katherine, NT
10.2022 - 10.2023
- Supervised operations staff and maintain employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
Support Worker
NT Respite Care Plus
Katherine, NT
04.2022 - 08.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Mc Donald Crew Member
McDonald's
Katherine, NT
12.2021 - 06.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Store Services Assistant
Woolworths Group
Katherine, NT
11.2021 - 03.2022
- Maintained accurate financial information.
- Handled cash in large amounts that include banking and safe.
- Accurate financial accountability of cash debited for pickups and Professional Year credited for tender loan.
- Balanced the journal and safe declarations after every tender pickup and tender loan.
- Daily reconciliation of payroll adjustments and exceptions.
- Reconciliation of the invoices to the daily goods movements’ summary.
Customer Service Representative
Woolworths Group
Katherine, NT
04.2021 - 09.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Served the customers at the register and the payments from them for their shopped products.
Waitress
Katherine Club Inc
Katherine, NT
01.2021 - 08.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Housekeeper
Riverview Tourist Village
07.2020 - 09.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Accounting Intern
TaxNet Australia Pt Ltd
08.2017 - 10.2017
- Filled in forms for tax claims.
- Entered client info into Excel spreadsheets.
- Applied tax returns for the clients.
All Rounder
Azucar Café, Sydney Domestic Airport
12.2016 - 06.2017
- Took orders from customers at register.
- Handled money from customers for their orders.
- Served food to customers.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
All Rounder
Boost Juice
12.2014 - 06.2015
- Taking orders from customers at register.
- Taking money from customers for their orders.
- Preparing juices and smoothies.
- Serving juices/smoothies to customers.
- Cleaned counters, machines, utensils, and seating areas daily.
Cleaner
BOSS- Building Maintenance
10.2013 - 07.2014
- Cleaned the outside area of Coles.
- Cleaned the car park of Coles.
- Changed the public bins.
- Hosed the area.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
Kitchen hand
The Coffee Club
11.2013 - 01.2014
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Managed time to juggle multiple tasks simultaneously with ease.
- Transported food items from storage areas to kitchen for prepping.
Education
Advanced Diploma of Leadership and Management - Leadership And Management
International House Business College
Darwin, NT07.2021
Diploma of Leadership and Management - Leadership And Management
International House Business College
Darwin, NT07.2020
Professional Year -
Australian Technical & Management College
Sydney, NSW10.2017
Bachelor of Accounting -
King's Own Institute (KOI)
Sydney, NSW07.2016
Skills
- Word
- Problem-solving
- Excel
- PowerPoint
- Photoshop 2013
- Documentation Abilities
- Service agreements
- Mail management
- Minute taking
- Administrative operations
- Customer service
- Meeting minutes
- Office organization
- Email communication
Languages
English
Professional
Hindi
Native/ Bilingual
Nepali
Native/ Bilingual
Punjabi
Limited
References
References available upon request.
Timeline
Administrative Assistant
Cameron Wellness Centre
03.2025 - 05.2025
Administration Officer
Somerville Community Services
10.2023 - 02.2025
Operations Manager
Mustang Asian Grocery Pty Ltd
10.2022 - 10.2023
Support Worker
NT Respite Care Plus
04.2022 - 08.2023
Mc Donald Crew Member
McDonald's
12.2021 - 06.2023
Store Services Assistant
Woolworths Group
11.2021 - 03.2022
Customer Service Representative
Woolworths Group
04.2021 - 09.2021
Waitress
Katherine Club Inc
01.2021 - 08.2021
Housekeeper
Riverview Tourist Village
07.2020 - 09.2020
Accounting Intern
TaxNet Australia Pt Ltd
08.2017 - 10.2017
All Rounder
Azucar Café, Sydney Domestic Airport
12.2016 - 06.2017
All Rounder
Boost Juice
12.2014 - 06.2015
Kitchen hand
The Coffee Club
11.2013 - 01.2014
Cleaner
BOSS- Building Maintenance
10.2013 - 07.2014
Advanced Diploma of Leadership and Management - Leadership And Management
International House Business College
Diploma of Leadership and Management - Leadership And Management
International House Business College
Professional Year -
Australian Technical & Management College
Bachelor of Accounting -
King's Own Institute (KOI)
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