ANANDU PRASAD
kelvin grove,QLD
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2025
2025
years of professional experience
Work History
Customer Service Representative
BP Fuel Station
06.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
SALES ASSOCIATE
AMERICAN TOURISTER
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Make sure everything is neat and tidy
- Help Customers to clarify their doubts about the products warranty and quality.
CLEANING SERVICES
CHICKING
- Kept all utensils, dishes and glasses clean and ready for customer use.
- Removed trash and dropped food items regularly to keep work spaces neat and clean.
- Loading and unloading goods, kept in store rooms.
Cadd Engineer
CADD CENTRE
09.2021 - 09.2022
- Create and modify detailed 2D and 3D CAD models, drawings, and layouts using software such as AutoCAD, SolidWorks, CATIA, or similar tools
- Apply engineering principles, geometric dimensioning and tolerancing (GD&T), and industry standards to ensure accuracy, functionality, and manufacturability of designs
Education
Master of Engineering Management - project management
QUT
03.2026
MECHANICAL ENGINEERING -
ANNA UNIVERSITY
01.2021
Skills
- Till operation
- Mobile computer
- Cash handling
- Tagging items
- Replenishment
- Energetic work attitude
- Ability to Learn Quickly
- Superb Time Management
- Customer Service
- Ability to Work Under Pressure
- Punctual and Reliable
- Good Communication Skills
- Quick Learner
- Customer service
Timeline
Customer Service Representative
BP Fuel Station
06.2024 - Current
Cadd Engineer
CADD CENTRE
09.2021 - 09.2022
MECHANICAL ENGINEERING -
ANNA UNIVERSITY
SALES ASSOCIATE
AMERICAN TOURISTER
CLEANING SERVICES
CHICKING
Master of Engineering Management - project management
QUT
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