Vishwa Mehta
Valley Heights,SA
Summary
Dedicated Retail Assistant with a passion for delivering exceptional customer service. Experienced in contributing to profitable retail operations and ensuring a high standard of service. Adept at collaborating with team members and maintaining a safe and well-presented work environment. Seeking to bring enthusiasm and commitment to the Retail Assistant position at the Department for Environment and Water.
Overview
1
1
year of professional experience
Work History
Retail Team Member
The Reject Shop
10.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Increased sales and customer satisfaction through personalized servicing.
- Actively engaged customers to provide general assistance and information on store merchandise.
Administrative Assistant
Ethicare Financial Services Pty Ltd
03.2023 - 11.2023
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Established administrative work procedures to track staff's daily tasks.
- Liaised between clients and vendors and maintained effective lines of communication.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Education
Master of Science - Environmental Policy And Management
University of Adelaide
Adelaide12.2024
Masters of Planning - Urban And Regional Planning
Cept University
Ahmedabad, India05.2016
Bachelor of Civil Engineering -
Gujarat Technological University
Surat, India06.2014
Skills
- Adaptability and flexibility
- Active listening
- Organizational skills
- Cross-selling strategies
Timeline
Retail Team Member
The Reject Shop
10.2023 - Current
Administrative Assistant
Ethicare Financial Services Pty Ltd
03.2023 - 11.2023
Master of Science - Environmental Policy And Management
University of Adelaide
Masters of Planning - Urban And Regional Planning
Cept University
Bachelor of Civil Engineering -
Gujarat Technological University
Similar Profiles
Natalie MarsdenNatalie Marsden
Assistant Store Manager at The Reject ShopAssistant Store Manager at The Reject Shop
Caroline DunnCaroline Dunn
Regional Manager at The Reject ShopRegional Manager at The Reject Shop
Lucy BuczekLucy Buczek
Cashier/ Team Leader at The Reject ShopCashier/ Team Leader at The Reject Shop