Hi, I’m
Vishwa Patel
Melbourne,VIC
Summary
Highly motivated server with two years of experience serving in fine dining to guest's. Upbeat and friendly when greeting, serving and fulfilling requests of individuals. time efficient multi-tasker when serving many people at once.
Overview
1
year of professional experience
1
Certification
Work History
Windsor
Trained as Guest Service Agent
Job overview
- Enhanced customer satisfaction by efficiently handling check-in processes and addressing concerns.
- Collaborated with team members to ensure a smooth, organized check-in experience for all guests.
- Coordinated with other departments to address special requests or needs of guests during the check-in process effectively.
The Hotel Windsor
Restaurant and Banquet Waiter
11.2022 - Current
Job overview
- Delivered exceptional dining experiences for guests through expert knowledge of menu offerings and wine pairings.
- Handled high-pressure situations with professionalism, maintaining a calm demeanor during busy events.
- Contributed to successful events by setting up tables, buffets, and beverage stations according to established standards.
- Assisted in resolving guest concerns quickly and effectively, demonstrating excellent problem-solving skills.
- Expedited food service by efficiently communicating with kitchen staff regarding special dietary requests or modifications.
- Increased banquet efficiency by collaborating with the event planning team to ensure smooth operations.
- Provided seamless service by proficiently utilizing point-of-sale systems for accurate order placement and billing processing.
Education
Swinburne University of TechMelbourne, VIC
Bachelor Of Education Studies
Skills
- Trained in opera pms system check in check out
- Dependable and Responsible
- Social Perceptiveness
- Verbal Communication
Accomplishments
- Documented and resolved complaints which led to a positive change in guests and prompted good reviews.
- Supervised and trained a team of new staff members.
Certification
RSA
Allergiens training certificate
Food safety certification
Languages
Hindi
Full Professional
Gujarati
Native or Bilingual
Reference
Ken French
Restaurant Manager
Kevin bui
Assistent Restaurant Manager
+61 490 708 916
Navay
Banquets manager
+61 497 965 783
Timeline
Restaurant and Banquet Waiter
The Hotel Windsor
11.2022 - Current
Trained as Guest Service Agent
Windsor
Swinburne University of Tech
Bachelor Of Education Studies
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