Vitali KATSCHNIG
Sydney,NSW
Summary
• Currently in a working holiday visa since July
• Skilled and fast learner, i can easily switch and adapt to many environments in no time
Overview
2
2
years of professional experience
Work History
Call Center Operator
Capdune
12.2024 - 06.2025
- Managed high volume inbound calls, ensuring customer inquiries were addressed promptly and accurately.
- Utilized CRM software to document customer interactions and maintain detailed records of service requests.
- Assisted in resolving customer complaints by providing effective solutions and escalating issues when necessary.
- Collaborated with team members to streamline call handling processes, improving overall efficiency in operations.
Fruit Picker
Fruitière Vinicole D’Arbois
07.2024 - 10.2024
- Harvested fruits efficiently, ensuring quality and freshness for processing.
- Operated picking tools and equipment to enhance productivity.
- Inspected fruit for ripeness, reducing waste through careful selection.
- Collaborated with team members to optimize harvest schedules and workflows.
IT Teacher
Uniscite
12.2023 - 06.2024
- Developed and implemented engaging lesson plans in IT concepts and programming languages.
- Facilitated hands-on workshops to enhance student understanding of software applications and tools.
- Assessed student progress through regular evaluations, providing constructive feedback to improve performance.
- Collaborated with faculty to integrate technology into curriculum, enhancing overall learning experience.
Pastry Cook Assistant
Le Carmin
03.2023 - 05.2023
- Assisted in preparing pastries and desserts following established recipes and techniques.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Collaborated with pastry chefs to develop innovative dessert presentations and flavor combinations.
- Operated kitchen equipment, including mixers, ovens, and pastry tools, with precision and care.
Pastry Prep Cook
Princess Elisabeth
01.2023 - 03.2023
- Prepared dough and batters following standardized recipes to ensure consistency in quality.
- Assisted in decorating pastries and desserts, enhancing visual appeal for customer satisfaction.
- Operated commercial kitchen equipment safely, maintaining high standards of cleanliness and organization.
- Collaborated with team members to streamline production processes, improving overall efficiency in the kitchen.
Education
Graduation Baccalaureate - IT & English
Jean Bart Highscool
Dunkirk07.2022
Graduation Cambridge - B2+ Level
Jean Bart
Dunkirk07.2022
Skills
- Teamwork
- Autonomous
- Punctual
- Quality control
- Quality assurance
- Trustworthy
- Motivated
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Call Center Operator
Capdune
12.2024 - 06.2025
Fruit Picker
Fruitière Vinicole D’Arbois
07.2024 - 10.2024
IT Teacher
Uniscite
12.2023 - 06.2024
Pastry Cook Assistant
Le Carmin
03.2023 - 05.2023
Pastry Prep Cook
Princess Elisabeth
01.2023 - 03.2023
Graduation Baccalaureate - IT & English
Jean Bart Highscool
Graduation Cambridge - B2+ Level
Jean Bart