Vithujana Vigneswaran
Truganina,VIC
Summary
Detail-oriented after hours Coordinator with 3+ years of experience managing complex schedules for a fast-paced healthcare facility. Skilled in using scheduling software, coordinating with multiple departments, and ensuring optimal staff coverage. Committed to improving efficiency and patient satisfaction through effective scheduling practices.
Overview
7
7
years of professional experience
Work History
After Hours Coordinator
Home Care Experts
09.2022 - Current
- Utilised advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Restaurant Manager
SS Rotti Palace
08.2022 - 08.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Assistant in Nursing
Caulfield hospital
01.2023 - 01.2024
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Administrative Assistant
MKS Spices'n Things
01.2022 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Healthcare assistant and Duty leader
Oceania Health Care
01.2018 - 01.2021
- Led healthcare team, ensuring high-quality patient care
- Implemented efficient protocols, reducing response times and enhancing overall service delivery
- Coordinated with multidisciplinary teams to provide comprehensive patient support
- Streamlined administrative processes, significantly reducing paperwork and increasing direct patient care time
- Achieved measurable improvements in patient satisfaction scores
- Mentored new healthcare assistants, facilitating their integration and skill development
- Created a supportive work environment, enhancing team morale and performance
Education
Diploma of Community Service -
Partner in Training
Melbourne, VIC09-2024
Certificate of Health Care Level 4 -
NZ Career College
New Zealand 01-2016
Certificate in English For Academic Study Level 5 -
AUT
New Zealand 01-2016
Skills
- Scheduling and calendar management
- Recordkeeping
- Problem-solving abilities
- Multitasking
- Team Management
- Communication Skills
Languages
Tamil
Native or Bilingual
Malayalam
Professional Working
English
Native or Bilingual
Interests
- Reading
- Historical Exploration
Timeline
Assistant in Nursing
Caulfield hospital
01.2023 - 01.2024
After Hours Coordinator
Home Care Experts
09.2022 - Current
Restaurant Manager
SS Rotti Palace
08.2022 - 08.2024
Administrative Assistant
MKS Spices'n Things
01.2022 - 01.2023
Healthcare assistant and Duty leader
Oceania Health Care
01.2018 - 01.2021
Diploma of Community Service -
Partner in Training
Certificate of Health Care Level 4 -
NZ Career College
Certificate in English For Academic Study Level 5 -
AUT
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