I moved to Australia to pursue a master's degree in Communication at Bond University. I have extensive experience in customer service and client relations, and I always give my best in everything I do. I enjoy working in teams and believe that my ability to collaborate and contribute to the group is one of my greatest strengths.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Roji Cat Brewery
Gold Coast, Queensland
09.2024 - Current
Greeted customers, provided menus and answered questions about menu items.
Assisted guests with making food and beverage selections.
Checked on guests during meals to ensure satisfaction with each course.
Took accurate food and drink orders, using a POS ordering software system.
Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
Demonstrated up-selling techniques when appropriate to increase restaurant sales.
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Photographer
My own
São Carlos, São Paulo / Brasil
05.2011 - Current
Set up lighting equipment and adjust camera settings to capture desired images.
Organize and store digital photographs, negatives, and prints in an orderly fashion.
Create portfolios for clients to showcase work.
Consult with clients to understand their needs and preferences for a photo shoot.
Conduct interviews with subjects of a photoshoot to ensure comfort level during the session.
Maintain photography equipment including cameras, lenses, lighting gear, tripods.
Advise on appropriate poses, props, and backgrounds for each shot taken.
Compose creative shots from different angles that are visually appealing.
Provide direction to models and subjects throughout photoshoots while capturing natural expressions.
Manage budgets related to purchasing supplies needed for each shoot.
Collaborate with art directors, stylists, makeup artists as part of a team effort.
Photographed special events, parties, and portraits.
Explained price and package details to customers.
Collaborated with clients to plan shoots and boost satisfaction with photos.
Utilized drone photography to capture aerial shots for real estate and landscape projects.
Edited and retouched photos using Adobe Photoshop and Lightroom to enhance image quality.
Bar Attendant
Craizy Daisy
Svendborg, Denmark
07.2015 - 12.2024
Maintained a clean and orderly work area, including stocking glasses and utensils as needed.
Checked identification of customers to verify age requirements for the purchase of alcohol.
Operated cash registers and handled money transactions accurately.
Prepared mixed drinks, beer, wine, and non-alcoholic beverages in accordance with standard recipes.
Banquet Waiter
Zenith Agencie
Gold Coast, Queensland
04.2024 - 09.2024
Greeted and welcomed guests upon arrival to the banquet hall.
Assisted in setting up tables, chairs, place settings, and event decorations.
Provided food and beverage service to guests during events.
Demonstrated knowledge of menu items, alcoholic beverages, and cocktails.
Prepared drinks for customers according to recipes provided by management.
Communicated effectively with kitchen staff regarding orders placed by customers.
Restaurant Waiter
Ti Amo
Gold Coast, Queensland
04.2024 - 05.2024
Took accurate food and drink orders, using a POS ordering software system.
Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
Checked on guests during meals to ensure satisfaction with each course.
Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
Bar Manager
Festival Faisca
Alfenas, Minas Gerais/Brazil
03.2016 - 07.2016
Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
Maintained accurate records of liquor inventory and purchases for budgeting purposes.
Negotiated purchase agreements with vendors to obtain best pricing on supplies.
Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
Education
Bachelor of Science - Geography
Alfena's Federal University
Brazil
11-2017
Some College (No Degree) - Communication And Leadership
NGO's Management And Leadership
Denmark
12-2015
Masters - Communication
Bond University
Gold Coast, QLD
Skills
Food service promotion
Alcoholic beverage service
Point of Sale (POS) system operations
Guest Relations Management
Staff Training
Responsible Alcohol Service
Bar Management
Visual design
Design Softwares
Web Content Management
Event Management
Marketing Communications
Photography
Certification
RSA
White Card
Driver License
Languages
English
Full Professional
Spanish
Full Professional
Portuguese
Native/ Bilingual
References
References available upon request.
Timeline
Restaurant Waiter
Roji Cat Brewery
09.2024 - Current
Banquet Waiter
Zenith Agencie
04.2024 - 09.2024
Restaurant Waiter
Ti Amo
04.2024 - 05.2024
Bar Manager
Festival Faisca
03.2016 - 07.2016
Bar Attendant
Craizy Daisy
07.2015 - 12.2024
Photographer
My own
05.2011 - Current
Bachelor of Science - Geography
Alfena's Federal University
Some College (No Degree) - Communication And Leadership
NGO's Management And Leadership
Masters - Communication
Bond University
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