PROFESSIONAL SKILLS Holistic business skills and customer approach. Working knowledge of OH&S standards and other regulatory requirements. PERSONAL ATTRIBUTES Strong leadership qualities. Strong analytical and problem-solving skills. Excellent organizational and time management skills. Strong communication, interpersonal and liaison skills. Ability to work well in a team or independently with minimal supervision. Innovative and creative.
Overview
9
9
years of professional experience
Work History
Resi/Comm Propperty Manger
Ray White Epping
04.2022 - 09.2023
Set lease rates through studying local area rental rates, calculated operating expenses as well as taxes plus profit goals
Leased properties to tenants through contracts and acquiring deposits in the process
Enforces policies on tenancy as per legislation
Managed property by overseeing maintenance services and providing security to both tenants and property
Carried out property viewing with prospective clients pointing out advantages of renting/leasing the property
Processed paperwork for documentation purposes as well as for lease contracts and other pertinent documents
Identify tenants for lease renewals through monitoring and client engagement
Rented arrears
Prepared and maintained tenant rent and invoice arrears
Identified tenants’ intentions to vacate, reviewed bonds, performed property inspection
Identify tenants for lease renewals through monitoring and client engagement
Rented arrears, Prepared and maintained tenant rent and invoice arrears
Identified tenants’ intentions to vacate, reviewed bonds, performed property inspection and maintained and completed vacate pack with bond disposal documentation.
Residesital Property Manager
Barry Plant Northcote
09.2021 - 03.2022
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Kept properties in compliance with local, state and federal regulations.
Communicated effectively with owners, residents, and on-site associates.
Set lease rates through studying local area rental rates, calculated operating expenses as well as taxes plus profit goals
Leased properties to tenants through contracts and acquiring deposits in the process
Enforces policies on tenancy as per legislation
Managed property by overseeing maintenance services and providing security to both tenants and property
Conducting Ingoing, Outgoing & Routine Inspection
Carried out property viewing with prospective clients pointing out advantages of renting/leasing the property
Processed paperwork for documentation purposes as well as for lease contracts and other pertinent documents
Launch
Greeted clients, showed apartments, and prepared leases.
Verified tenant incomes and other information before accepting lease applications.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Responded to requests and scheduled appointments for property showings.
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Collected rent and tracked resident payments and information in computer system.
Distributed and followed up on tenant renewal notices.
Property Manager
Homestead Realty Perth, VIVEK, AGGARAWAL
09.2016 - 07.2019
Set lease rates through studying local area rental rates, calculated operating expenses as well as taxes plus profit goals
Leased properties to tenants through contracts and acquiring deposits in the process
Enforces policies on tenancy as per legislation
Managed property by overseeing maintenance services and providing security to both tenants and property
Carried out property viewing with prospective clients pointing out advantages of renting/leasing the property
Processed paperwork for documentation purposes as well as for lease contracts and other pertinent documents
Identify tenants for lease renewals through monitoring and client engagement
Rented arrears, Prepared and maintained tenant rent and invoice arrears
Identified tenants’ intentions to vacate, reviewed bonds, performed property inspection and maintained and completed vacate pack with bond disposal documentation.
Duty Manager
Pastacup, Warnbro Shopping Centre
01.2015 - 01.2016
Complete store administration and ensure compliance with policies and procedures
Ensure availability of merchandise and services by approving contracts; maintaining
inventories; stocking and planograming
Prepare promotional materials and display
Engage in customer transactions including cash handling
Manage all accounts work associated to the operation of a small business
Key Achievements:
Successfully resolved all customer issues.
Education
Certificate IV in property service (real estate) -
Skilled Up Melbourne
Melbourne, VIC
2020
Diploma of Hospitality Management - undefined
Holmes College of TAFE
Advanced Diploma - Events Management
Swinburne University
2009
Skills
Strong background in property management, and hospitality
Tenant and Owner Liaising
Manage Rentals
Client Engagement
Sales and Marketing
Administrative Duties
Strong computer skills with proficiency in MS Office suite (intermediate)
Commercial Property
Property Management Software Understanding
Affiliations
A highly qualified and experienced in Property Management with
extensive background in Business Management & Client Engagement,
Sales and Marketing, Store and Staff Management, and Accounts
Management gained from numerous years of employment history in
commercial settings. Key to success is the excellent communication
skills, along with the strong analytical and problem-solving skills, in
delivering high quality services. A hardworking and innovative
professional who is looking for a new employment opportunity to utilize
business management and leadership skills.