Front of House Employee
Touch Of India
Brisbane, QLD
12.2023 - Current
- Provided keys, map and directions to room, restaurant and pool area to acquaint guests with hotel.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Verified ID and payment preference of guests to make transactions faster and more flexible.