Vivek Thapa Magar
Moonah,TAS
Summary
"Charismatic and highly organized Front Office Receptionist specializing in luxury guest experiences. Skilled at managing high-volume reservation books, coordinating with floor management, and resolving guest enquiries with utmost diplomacy. Committed to elevating your restaurant's brand through exceptional hospitality and operational precision." Known for reliability and adaptability, bringing hands-on experience in coffee operations. Available for flexible hours, dedicated to maintaining high cleanliness and safety standards in a fast-paced hospitality environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Advisory & Support
Local Government Office
08.2024 - 06.2026
- Delivered exceptional customer service to citizens daily, addressing inquiries and concerns effectively
- Managed stressful situations with professionalism, maintaining composure and resolving issues in a fast-paced environment
- Upheld cleanliness and safety standards in the workplace, contributing to a secure and welcoming environment
Teacher / Communicator
Secondary School
06.2022 - 07.2024
- Communicated clearly and structured information effectively under busy conditions
- Exhibited patience, managed time effectively, and organized daily activities
- Worked with team members to ensure safety standards were upheld
Education
Master of Agriculture and Food Science - Sustainable Agriculture
University of Tasmania
Sandy Bay, TAS07-2026
Bachelor of Veterinary Science And Animal Husbandry - Agriculture
Agriculture And Forestry University
Chitwan, Nepal11-2021
Skills
- Customer Service with prompt resolving of guest complaints and inquiries
- Active listening with keen attention to every details
- Emotional Intelligence, able to work calmly in a chaos situation
- POS & Tech with good command on computers
- Clear communication with polite phone etiquette
- Team collaboration attitude
- Problem-solving driven motive
- Time management, can even operate individually
- Flexible and adaptable
- Reliability
- Filing and record-keeping
Certification
- Barista Training Certificate
- IELTS Academic - Overall Band Score: 7.5
- Nepal's Full Driving Licence (Full/Class A for Four Wheelers)
Personal Information
Visa Status: Student Visa (Subclass 500) - Full working rights during study breaks / 48 hours per fortnight
Timeline
Customer Advisory & Support
Local Government Office
08.2024 - 06.2026
Teacher / Communicator
Secondary School
06.2022 - 07.2024
Master of Agriculture and Food Science - Sustainable Agriculture
University of Tasmania
Bachelor of Veterinary Science And Animal Husbandry - Agriculture
Agriculture And Forestry University