Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vivek Venkata Krishna Tirunagari

Armidale

Summary

Seasoned Operations Manager and talented leader with three years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, and talent for spotting areas in need of improvement and implementing changes with a strategic approach.

Overview

12
12
years of professional experience

Work History

Operations Manager

Clinton Security Services
02.2023 - Current
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
  • Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Raised property accuracy and accountability by creating a new automated tracking method.
  • Tracked trends and suggested enhancements to both challenge and refine the company's product offerings.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reported issues to higher management with great detail.
  • Observed each employee's strengths and initiated a mentoring program to improve areas of weakness.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
  • Implemented quality control systems that boosted overall product consistency and reliability.

Operations Manager

SPLN Security Services
06.2021 - 02.2023
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Implemented quality control systems that boosted overall product consistency and reliability.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reported issues to higher management with great detail.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.

Security Site Supervisor

Dev Security Services
06.2019 - 05.2020
  • Enhanced site security by implementing surveillance systems and conducting regular patrols.
  • Reduced incidents of trespassing by maintaining a strong security presence and enforcing access control measures.
  • Managed and trained a team of security personnel for optimal performance in maintaining site safety.
  • Streamlined reporting procedures, resulting in improved communication between security staff and management.
  • Performed routine maintenance checks on security equipment to ensure functionality and readiness.
  • Implemented access badge system, improving tracking of personnel movement within the facility.
  • Maintained detailed logs of daily activities, providing accurate records for management review.
  • Participated in ongoing professional development opportunities to stay current with industry best practices.
  • Wrote and submitted daily reports on security team operations.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Managed security staff rotation for position coverage on breaks.
  • Assessed electronic security systems and reported malfunctions.

Security Officer

Black Hawke Security Services
11.2016 - 05.2019
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Issued access cards to authorized personnel to monitor access points.
  • Wrote detailed reports of all security breaches and investigations.
  • Examined doors, windows and gates to verify security.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Regulated vehicle and pedestrian traffic onto building grounds.

Security Officer

Sai Security Services
02.2012 - 02.2015
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.

Education

Graduate Dip in Strategic Leadership Management - Business Management

Reach Community College
Hobart, TAS
06.2023

Graduate Dip in Management Learning - Business Management

Tas College
Hobart, TAS
08.2020

Diploma in Automotive Technology - Automotive Technology

New England College
Brisbane, QLD
03.2019

Bachelors in Computer Science And Engineering - Computer Science

Jawaharlal Nehru Technological University
Hyderabad, India
08.2010

Skills

  • Market Growth
  • Multi-Unit Operations Management
  • Contract Development
  • Mergers and Acquisitions Knowledge
  • Staff Training
  • Staff Management
  • Workflow Planning
  • High-Pressure Environments
  • Multi-Site Operations
  • Client Relations

Timeline

Operations Manager

Clinton Security Services
02.2023 - Current

Operations Manager

SPLN Security Services
06.2021 - 02.2023

Security Site Supervisor

Dev Security Services
06.2019 - 05.2020

Security Officer

Black Hawke Security Services
11.2016 - 05.2019

Security Officer

Sai Security Services
02.2012 - 02.2015

Graduate Dip in Strategic Leadership Management - Business Management

Reach Community College

Graduate Dip in Management Learning - Business Management

Tas College

Diploma in Automotive Technology - Automotive Technology

New England College

Bachelors in Computer Science And Engineering - Computer Science

Jawaharlal Nehru Technological University
Vivek Venkata Krishna Tirunagari