Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vivian Daniels

Cloncurry ,QLD

Summary

Dedicated and compassionate with my work, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

7
7
years of professional experience

Work History

Retail Sales Assistant

Lemmons Store
09.2024 - Current
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Customer service: Greet customers, answer questions, and help customers find products. They also handle customer complaints and returns.
  • Sales: Process sales transactions, record sales, and help customers with payment options.
  • Stock management: Restock shelves, monitor stock, and pick and replenish items.
  • Store maintenance: Prepare the store for the day, clean, and tidy the store and storage spaces.
  • Teamwork: Work as part of a team with other staff and the retail management team

Aged Care Worker (AIN)

Crewe Sharp
08.2023 - 08.2024

- Attended to Patients Care such as

- Showering

- Dressing

- Changing pt if needed

- Mobility support

- Correct manual handling with equipment such as

-Hoisting pts

- Wheelchairs

- Bed Height when completing cares in bed

-Follow safe work practise

- Feeding

- Meal preparations

Medical Receptionist

Douglas Family Medical Center
01.2023 - 05.2023
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information.
  • Answering Phone Calls
  • Emails


Housekeeper

Discovery Park
01.2018 - 08.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Education

ABC LICENCE TRAINING PTY LTD
Townsville
04.2024 - 4 2024

Diploma - Diploma of Nursing

Mater Education
Townsville
07.2024

High School Diploma -

The Cathedral School of St. Anne & St. James
Mundingburra, QLD
11.2022

Certificate II - Health Support Service

TAFE Queensland - Pimlico
Townsville QLD
10.2022

Certificate III - Cert Iii in Business

BINNACLE TRAINING
Townsville QLD
10.2022

Skills

  • Time Management
  • Respectful and Compassionate
  • Dementia Care
  • Feeding Assistance
  • First Aid
  • CPR
  • Yellow NDIS Card
  • Teamwork
  • Communication
  • Team Support and Collaboration
  • Problem solving
  • Skills Management
  • Critical Thinking

Timeline

Retail Sales Assistant

Lemmons Store
09.2024 - Current

ABC LICENCE TRAINING PTY LTD
04.2024 - 4 2024

Aged Care Worker (AIN)

Crewe Sharp
08.2023 - 08.2024

Medical Receptionist

Douglas Family Medical Center
01.2023 - 05.2023

Housekeeper

Discovery Park
01.2018 - 08.2020

Diploma - Diploma of Nursing

Mater Education

High School Diploma -

The Cathedral School of St. Anne & St. James

Certificate II - Health Support Service

TAFE Queensland - Pimlico

Certificate III - Cert Iii in Business

BINNACLE TRAINING
Vivian Daniels