Vivian Ferreira Cortes
4/135 Rex Rd, Georges Hall
Summary
Dedicated professional with a background in general labor and customer service, notably at Mainfreight (Octopus Recruitment), where I excelled in team collaboration and problem-solving. Skilled in heavy lifting and fostering strong client relationships, I significantly contributed to enhancing workplace safety and efficiency. My proactive approach and ability to master new skills led to improved operational workflows.
Overview
3
3
years of professional experience
Work History
General Laborer
Mainfreight (Octopus Recruitment)
06.2024 - 02.2025
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Supported team members in completing tasks efficiently, fostering a collaborative work atmosphere.
- Loaded and unloaded shipments with care to prevent damage to products or packaging materials.
- Assembled products when necessary, adhering to high-quality standards while maintaining production timelines.
- Performed inventory control, such as counting, and stocking merchandise.
General Laborer
Hopepoint Christian School
11.2021 - Current
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
Costume Assistant
Lagardere Travel Retail
11.2022 - 06.2024
- Developed strong working relationships with clients, providing exceptional customer service.
- Answered client queries and complaints to provide strong customer service.
- Resolved customer complaints promptly, demonstrating commitment to excellent customer service.
- Grew repeat client base through effective marketing and customer service.
Education
Bachelor of Business Administration -
UNIME
BRAZIL12-2011
Skills
- Heavy lifting
- Pattern making
- Problem-solving
- Team collaboration
- Safety procedures
- Organization
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Portuguese
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Laborer
Mainfreight (Octopus Recruitment)
06.2024 - 02.2025
Costume Assistant
Lagardere Travel Retail
11.2022 - 06.2024
General Laborer
Hopepoint Christian School
11.2021 - Current
Bachelor of Business Administration -
UNIME
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